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This document is a request form for customers of the St. Johns County Utility Department to seek adjustments on their utility bills due to leaks. It requires customers to provide their account details, service address, contact information, dates of leaks and repairs, and a brief description of the problem. Customers must attach proof of repairs, and adjustments will appear as credits on future water or sewer statements.
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How to fill out leak adjustment request

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How to fill out leak adjustment request

01
Obtain the leak adjustment request form from your water utility provider's website or office.
02
Fill in your account information, including your name, address, and account number.
03
Provide details about the leak, including the date it was discovered and the type of leak.
04
Attach any supporting documentation such as repair invoices or photographs showing the leak.
05
Specify the period during which the leak occurred and any steps taken to fix the issue.
06
Review the form for accuracy and completeness.
07
Submit the completed form via the method specified by your utility provider (mail, email, or online submission).

Who needs leak adjustment request?

01
Property owners or tenants who have experienced a leak that resulted in higher than normal water bills.
02
Individuals seeking financial relief from a utility company due to water loss from an undetected leak.
03
Anyone who has repaired a leak and wants to request an adjustment on their water bill.
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A leak adjustment request is a formal application submitted by customers to request an adjustment on their utility bill due to a leak that resulted in excessive usage.
Customers who experience a significant increase in their utility bill due to a leak are required to file a leak adjustment request.
To fill out a leak adjustment request, customers need to complete the official form provided by their utility company, detailing the specifics of the leak, the dates it occurred, and any supporting documentation or evidence.
The purpose of a leak adjustment request is to allow customers to seek relief from unexpected charges on their utility bills caused by a leak, ensuring they are only billed for the actual usage.
The information that must be reported includes account details, the location of the leak, the estimated duration of the leak, the amount of excess usage, and any repairs made.
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