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Hearing Docket 2408702 September 19, 20241BEFORE THE PUBLIC SERVICE COMMISSION OF UTAH2___3Overpayment of New Cingular4Wireless PCS, LLC, an AT&TDocket No.5Company, into the Utah Universal24087026Service Support Fund7___8 9HEARING10Taken September 19, 202411 12Commencing at 9:00 a.m. MDT John E. Delaney, Presiding Officer13 14 15 16 17 18REPORTED BY:CHRISTA A. REESER, RPR, CRR, CRC19 20 21 22 23 24 25 Page 1 Veritext Legal Solutions calendarutah@veritext
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01
Gather all relevant account information, including your account number and billing statements.
02
Log in to your New Cingular account through their official website or mobile app.
03
Navigate to the billing section and locate the option for overpayment requests.
04
Fill out the overpayment request form, ensuring you provide accurate information regarding the overpayment.
05
Attach any necessary documentation that supports your claim for overpayment.
06
Review the completed form for accuracy before submitting.
07
Submit the form and take note of any confirmation number provided for your records.

Who needs overpayment of new cingular?

01
Customers who have mistakenly overpaid their Cingular phone bill.
02
Individuals seeking to rectify billing errors caused by incorrect charges.
03
Users who believe they have been charged for services not rendered or unauthorized fees.
04
People looking to reclaim excess payments made during their billing cycle.
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Overpayment of new Cingular refers to any amount that has been paid to Cingular Wireless in excess of what is owed for services provided.
Customers who have paid more than their due amount for services rendered by Cingular are required to file an overpayment claim.
To fill out an overpayment claim, customers should contact Cingular's customer service for specific forms, provide necessary account information, and detail the overpayment.
The purpose of filing an overpayment claim is to seek a refund or adjustment for any amounts that were mistakenly overpaid to Cingular.
Customers must report their account number, the amount of overpayment, payment dates, and any relevant transaction details to process the claim.
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