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DEPARTMENT OF
ACTUARIAL STUDIES
RESEARCH PAPER
SERIESContent and Usability of Australian Life
Insurance Companies Websites
by
Jim Farmer
Jim.Farmer@mq.edu.auResearch Paper No. 1999/02
ISBN No. 1 86408
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Content and usability refer to the quality and relevance of the information presented on a website or digital platform.
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Information such as website content, navigation, accessibility, and overall user experience must be reported.
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