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Complaints and Resolutions This policy was adopted on........... September 2015. The policy is to be reviewed every three years by the People Committee Signed.(Head teacher) Signed(Chair of Governors)

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How to fill out complaints and resolutions

How to fill out complaints and resolutions:

01

Start by clearly identifying the issue or problem that you are facing. Be specific and provide all relevant details, such as dates, times, and individuals involved. This will help in resolving the complaint effectively.

02

Provide any supporting documentation or evidence that you have regarding the issue. This can include emails, photographs, receipts, or any other relevant materials. These documents will strengthen your case and help in reaching a resolution.

03

Use a clear and concise language to outline the complaint. Avoid using emotional or accusatory language, as it may hinder the resolution process. Stick to the facts and communicate your concerns in a professional manner.

04

Clearly state your desired resolution or outcome. Be realistic and reasonable with your expectations. It is helpful to suggest potential solutions or actions that can be taken to resolve the issue.

05

Include your contact information, such as your full name, phone number, and email address. This will enable the concerned party to respond to your complaint and reach out for any further information if needed.

Who needs complaints and resolutions:

01

Individuals who have encountered a problem or have been mistreated by a company, organization, or individual may need to file a complaint to seek resolution.

02

Consumers who received defective or unsatisfactory products or services may require a resolution through filing a complaint.

03

Employees who have experienced workplace issues, such as harassment, discrimination, or unfair treatment, may need to raise a complaint to address the problems they are facing.

04

Individuals who have witnessed or been affected by illegal or unethical behavior may require a platform to report such incidents and seek appropriate resolutions.

05

Any person or entity who wants to hold others accountable for their actions or seek justice for any wrongdoing may opt to file complaints and seek resolutions.

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What is complaints and resolutions?

Complaints and resolutions refer to the process of reporting issues or problems that have occurred and finding solutions to address them.

Who is required to file complaints and resolutions?

Any individual or organization that has experienced an issue or problem can file complaints and resolutions.

How to fill out complaints and resolutions?

Complaints and resolutions can be filled out by providing detailed information about the issue, proposed solutions, and any supporting documentation.

What is the purpose of complaints and resolutions?

The purpose of complaints and resolutions is to address and resolve issues in a timely and effective manner.

What information must be reported on complaints and resolutions?

Complaints and resolutions should include a description of the issue, steps taken to address it, proposed solutions, and any relevant supporting documentation.

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