What is Amazon return instructions?

Amazon return instructions are guidelines provided by Amazon to help customers return products they are not satisfied with or that have arrived damaged or defective. These instructions ensure a smooth return process and help customers get their refund or replacement quickly.

What are the types of Amazon return instructions?

Amazon offers different types of return instructions based on the reason for the return. The main types of Amazon return instructions include:

Returning items purchased from Amazon
Returning items from third-party sellers on Amazon
Returning items with free returns
Returning items that require shipping label or pickup

How to complete Amazon return instructions

Completing Amazon return instructions is a straightforward process that can be done in a few simple steps:

01
Locate the 'Your Orders' section on Amazon's website or app
02
Select the item you wish to return and follow the guided return process
03
Choose the reason for the return and select your preferred refund method
04
Print the return label or schedule a pickup if required by the return instructions
05
Pack the item securely and send it back following the provided return instructions

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Video Tutorial How to Fill Out Amazon return instructions

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Questions & answers

To return an eligible item you ordered: Go to Your Orders to display your recent orders. Choose the order and select Return or Replace Items. Select the item you want to return. Choose how to process your return. Select your preferred return method. Print your return label and return authorization.
Start your return in our Online Return Center. If an item is eligible for return to an Amazon store, you will have the option to select Amazon Store Dropoff. If an item is eligible for return but cannot be returned to an Amazon store, you will be presented with other return options.
Just go to Your Orders and select the item you wish to return. Tell us why you want to return this item, then choose a drop-off location that supports label-free, box-free returns. We'll send you a QR code. bring your code and item to the drop-off location, and you're done.
– You have 30 days from date of delivery to return items for free for a full refund if the item is defective, damaged, or the incorrect product. – Items must be sold and/or fulfilled by Amazon directly, otherwise the customer has to pay for return shipping, MAYBE. See below for details.
Drop your items at The UPS Store When selecting the method for returning your Amazon purchase, choose The UPS Store Dropoff. You don't need to have your items boxed or labeled with this method. Instead, The UPS Store will pack, label and ship your return for free.
Take your item to the Amazon Hub Counter and show your return QR code to the Amazon Hub Counter associate. The Amazon Hub Counter associate scans the QR code to accept the return. The Amazon Hub Counter associate puts your item into a polyethylene bag, applies a return label to the package, and sends it back to Amazon.