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Other names for the document:
Software maintenance agreement pdf
Software maintenance agreement terms and conditions
Custom software maintenance and support agreement
Software development support agreement
Third party software support agreement
Support services agreement
Network maintenance agreement
System maintenance contract
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What is a software maintenance agreement?
Software maintenance agreement (basic) A simple agreement covering software maintenance including updates and upgrades. Software maintenance agreement (premium) An extended version of the basic agreement, with more optional provisions.
What is a maintenance agreement?
A maintenance contract, defined as the contract between 2 parties which creates the agreement that one party will maintain an asset owned by another party, is common across many industries. Maintenance contracts can exist for equipment, a building, landscape, computers and other information technologies, and more.
How do you write a maintenance contract?
Draw up a section for official definitions at the beginning of the contract.
Lay out the maintenance services to be performed early in the contract.
Discuss the compensation structure agreed upon for services.
Draft a section discussing any warranties or promises made by either party.
What is a technical support agreement?
What is a Software Support Agreement? A Software support agreement is an agreement signed between a software user and a software support service provider (which can be the owner of the software or a third party) requiring the provision of software support services.