Create a legally-binding electronic signature and add it to contracts, agreements, PDF forms, and other documents – regardless of your location. Collect and track signatures with ease using any device.
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Every eSignature tool you need – inside a powerful PDF software
eSignature solution
Document tracking
Enhanced productivity
Custom branding
Security & compliance
eSign documents and collect signatures
Easily fill, edit, and sign your PDF documents in a single application, on any device.
Type, draw, or use a signature converter to create an eSignature from a picture of your handwritten autograph.
Create fillable PDFs and send them for signature to one or multiple recipients.
Set signer roles and customize a signing order.
Get visibility into the signing process
Receive instant alerts once signatures are in place.
Specify CC’d recipients and set actions upon document completion.
Monitor changes in your documents with audit trails.
Speed up your approval workflows
Send documents for signature faster by sharing them via short links.
Simplify data and signature collection by posting fillable PDF forms online.
Collect payments along with signed documents.
Showcase your branding when requesting signatures
Display your logo on signature invites, user notifications, and in the eSignature editor.
Customize an email message for your eSignature invites.
Redirect signers to your website once they complete your document.
Maintain industry-leading security and compliance
Authenticate signers via a password.
Make your document workflows compliant with industry-specific regulations, including HIPAA.
Secure the authenticity of a document with a unique ID.
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Sign any document using pdfFiller’s eSignature service without hassle
Add your virtual signature in just a few simple steps – without a scanner or printer.
Upload
Upload your document to pdfFiller and open it in the editor.
Sign
Generate and save your electronic signature using the method you find most convenient.
Tweak
Resize your signature and adjust its placement on a document.
Retrieve
Save a signed, printable document on your device in the format you need or share it via email, a link, or SMS. You can also instantly export the document to the cloud.
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Why choose pdfFiller for eSignature and PDF editing?
Cross-platform solution
Upload your document to pdfFiller and open it in the editor.
Unlimited document storage
Generate and save your electronic signature using the method you find most convenient.
Widely recognized ease of use
Resize your signature and adjust its placement on a document.
Reusable templates & forms library
Save a signed, printable document on your device in the format you need or share it via email, a link, or SMS. You can also instantly export the document to the cloud.
The benefits of electronic signatures
Bid farewell to pens, printers, and paper forms.
Efficiency
Enjoy quick document signing and sending and reclaim hours spent on paperwork.
Accessibility
Sign documents from anywhere in the world. Speed up business transactions and close deals even while on the go.
Cost savings
Eliminate the need for paper, printing, scanning, and postage to significantly cut your operational costs.
Security
Protect your transactions with advanced encryption and audit trails. Electronic signatures ensure a higher level of security than traditional signatures.
Legality
Electronic signatures are legally recognized in most countries around the world, providing the same legal standing as a handwritten signature.
Sustainability
By eliminating the need for paper, electronic signatures contribute to environmental sustainability.
Enjoy straightforward eSignature workflows without compromising data security
Regulates the use and holding of personal data belonging to EU residents.
SOC 2 Type II Certified
Guarantees the security of your data & the privacy of your clients.
PCI DSS certification
Safeguards credit/debit card data for every monetary transaction a customer makes.
HIPAA compliance
Protects the private health information of your patients.
CCPA compliance
Enhances the protection of personal data and the privacy of California residents.
Instructions and Help about Brand Us Contact Resolution Gratuit
Brand Us Contact Resolution: full-featured PDF editor
When moving your work flow online, it's important to get the PDF editor that meets your requirements.
In case you aren't using PDF as a primary document format, you can convert any other type into it very easily. You can also create just one PDF file to replace multiple documents of different formats. The Portable Document Format is also the best option if you want to control the appearance of your content.
Though many online solutions provide PDF editing features, only a few of them allow adding electronic signatures, collaborating with others etc.
With pdfFiller, you can edit, annotate, convert PDFs into many other formats, add your digital signature and fill out in the same browser window. You don’t need to install any applications. It’s a complete solution you can use from any device with an internet connection.
Use one of these methods to upload your document and start editing:
01
Drag and drop a document from your device.
02
Find the form you need from the online library using the search.
03
Open the Enter URL tab and insert the path to your file.
04
Upload a document from your cloud storage (Google Drive, Box, Dropbox, One Drive and others).
05
Browse the Legal library.
Once the document is uploaded, it’s saved in the cloud and can be found in the “My Documents” folder.
Use powerful editing features to type in text, annotate and highlight. Add images into your PDF and edit its appearance. Change a template’s page order. Add fillable fields and send documents to sign. Ask your recipient to complete the fields and request an attachment if needed. Once a document is completed, download it to your device or save it to cloud storage.
For pdfFiller’s FAQs
Below is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
Understand Your Issues and Fix Them. Analyze Customer Contact Behavior to Anticipate Their Needs. Invest in Call Center Software that:: Optimize Your Support Structure. Engage in Total Contact Ownership.
Why first call resolution is important?
FCR not only helps gauge customer satisfaction the higher your first-call resolution rate, the more satisfied your customers tend to be and, as a result, drive customer loyalty, but also measures your agents' efficiency and, ultimately, acts as an important factor in contact center profitability.
How do I improve my first call resolution?
Keys to Improving First Call Resolution in Your Contact Center. Understand Your Issues and Fix Them. Analyze Customer Contact Behavior to Anticipate Their Needs. Invest in Call Center Software that:: Optimize Your Support Structure. Engage in Total Contact Ownership.
Why is it important to resolve a customer's issue within the first contact?
Gain Customer loyalty: Resolving customers issues and concerns in the first call goes a long way. Customers feel they are being acknowledged and valued by the organization, eliminating the thought of switching companies. This improves customer retention and repeat businesses.
What is a good FCR rate?
Generally, the industry benchmark for FCR is between 70 and 75%. However, there are many ways to measure FCR, and percentages will likely change depending on the method you use. This makes it impossible to accurately benchmark FCR across the contact center.
What is the industry standard for first call resolution?
According to research from Metricate, the First Call Resolution industry standard is 74%. This number varies significantly by product, industry, etc. To elaborate on the First Call Resolution industry standard, anything south of 40% is considered low, and anything north of 90% is considered high.
What is first call resolution rate?
For a service desk, first contact resolution (FCR) is the percent of contacts that are resolved by the service desk on the first interaction with the customer. For live calls or web chats, this means that the customer's issue is resolved before they hang up the phone or end the chat session.
What does first call resolution mean?
Definition of First Call Resolution First-call resolution (FCR) is an important contact center metric and element of customer relationship management (CRM). The term is self-explanatory: a contact center's ability to resolve customer problems, questions or needs the first time they call, with no follow-up required.
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