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What our customers say about pdfFiller
See for yourself by reading reviews on the most popular resources:
I am excited about the ability to download documents to be converted into fill-in forms. PDF Filler works very well and I have already converted various types of documents into fill-ins, which helped me to create more professional presentations.
2016-06-15
At first I did have problems figuring out how to use it. I don't see a "copy/paste" button and wish there was one. Overall, as I start to use it more and more I am liking it.
Regards.
2017-03-20
I Love PDF Filler
very easy to use
a great place to keep my documents that require editing
functionality allows me to do almost anything to a PDF
I really have no cons, I have been a user for some time and plan to stay
2019-05-16
I am very satisfied with the pdfFiller. It makes life easier to complete; as well as you can see with different version. This App was made for anyone, simplifies our lives. Thank you
2024-08-28
It helps me to fill the form in Arabic…
It helps me to fill the form in Arabic language although I didn't expact that and the arrange of the letter and text is in correct position.
2023-04-14
With pdfFiller the process of filling out pdf forms becomes easier like ABC
PdfFiller is a very comprehensive online PDF editor and form filling platform. With relatively intuitive and easy-to-use features, users can quickly create and fill out documents, forms, and contracts, save signatures, add text, embed images and combine multiple PDFs. In addition, it also provides access to thousands of free templates, cloud storage solutions and compatibility with popular file formats such as Adobe Acrobat and Microsoft Office. The software offers many features, such as customizable templates, unlimited storage and legally binding digital signatures. With its user-friendly interface, PdfFiller is the ideal tool for businesses and individuals who need a quick and efficient digital document management process.
Among the advantages is it's easy to use and navigate interface. Additionally, it has support for over 20 different document formats. It can also access forms quickly and efficiently. The process of filling out the form is electronic and sign the document with the eSignature feature so multiple users can collaborate on the document at the same time. It also has special security features to keep all data safe.
The downside is that the existing form templates are very limited. It's also inappropriate.for relatively long documents besides mac or iOS version is not provided besides it has a subscription fee to pay.
2023-02-26
What do you like best?
The editing module is effortless! The tools available allow us to edit, rearrange and create whatever final version we want. It's very easy to use and makes editing quick. Time is so important and PDF Filler allows us to focus on the work that matters vs. spending countless hours editing documents.
What do you dislike?
I would like to have a media or image folder that we can get to without being in edit mode. Connecting team members is not easy and not straightforward - it would be great to have more control over this.
What problems is the product solving and how is that benefiting you?
PDF filler replaced Adobe. Adobe had so many glitches and didn't allow us to edit all documents. Now, PDF Filler gives us the ability to get our work done and quickly!
2022-11-14
What do you like best?
I like how easy it is to upload documents and make the necessary changes to the documents that require modification. I have completed forms for students and uploaded signatures easily and have been able to successfully download documents as well.
What do you dislike?
I have noticed that sometimes when I upload a document that I previously edited using PDFFiller, it makes my signature super bold and not easily read. It changes the format automatically and I have to download a new document to upload and add a signature. It seems like once I utilize PDFfiller and download the document the format of the previous e-signature is no longer compatible.
What problems is the product solving and how is that benefiting you?
We had to provide e-signatures to international students on their I-20 documents and PDFfiller has been an integral part of that process. It has been very accommodating for me to upload documents and sign them electronically for students and then easily download them and email them back to the students.
2022-11-01
Excellent customer service and response…
Excellent customer service and response time. Very easy to use platform. Tons of capabilities and resources built in. Legal forms lists and easy to use e-signatures!!! This program is amazing!!! I'm an owner operator of a small construction company and can't believe I've been in business for almost 10 years without these resources so far. My success is now at my finger tips and I'm able to create bullet proof contracts, forms, notices, and change orders with e-signatures at a drop of a dime!!! Thank you pdfFiller!!!!
2021-08-25
For pdfFiller’s FAQs
Below is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
What if I have more questions?
Contact Support
How can I improve my first contact resolution?
Understand Your Issues and Fix Them. Analyze Customer Contact Behavior to Anticipate Their Needs. Invest in Call Center Software that:: Optimize Your Support Structure. Engage in Total Contact Ownership.
Why first call resolution is important?
FCR not only helps gauge customer satisfaction the higher your first-call resolution rate, the more satisfied your customers tend to be and, as a result, drive customer loyalty, but also measures your agents' efficiency and, ultimately, acts as an important factor in contact center profitability.
How do I improve my first call resolution?
Keys to Improving First Call Resolution in Your Contact Center. Understand Your Issues and Fix Them. Analyze Customer Contact Behavior to Anticipate Their Needs. Invest in Call Center Software that:: Optimize Your Support Structure. Engage in Total Contact Ownership.
Why is it important to resolve a customer's issue within the first contact?
Gain Customer loyalty: Resolving customers issues and concerns in the first call goes a long way. Customers feel they are being acknowledged and valued by the organization, eliminating the thought of switching companies. This improves customer retention and repeat businesses.
What is a good FCR rate?
Generally, the industry benchmark for FCR is between 70 and 75%. However, there are many ways to measure FCR, and percentages will likely change depending on the method you use. This makes it impossible to accurately benchmark FCR across the contact center.
What is the industry standard for first call resolution?
According to research from Metricate, the First Call Resolution industry standard is 74%. This number varies significantly by product, industry, etc. To elaborate on the First Call Resolution industry standard, anything south of 40% is considered low, and anything north of 90% is considered high.
What is first call resolution rate?
For a service desk, first contact resolution (FCR) is the percent of contacts that are resolved by the service desk on the first interaction with the customer. For live calls or web chats, this means that the customer's issue is resolved before they hang up the phone or end the chat session.
What does first call resolution mean?
Definition of First Call Resolution First-call resolution (FCR) is an important contact center metric and element of customer relationship management (CRM). The term is self-explanatory: a contact center's ability to resolve customer problems, questions or needs the first time they call, with no follow-up required.
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