Poll Contact Resolution Gratuit
Drop document here to upload
Up to 100 MB for PDF and up to 25 MB for DOC, DOCX, RTF, PPT, PPTX, JPEG, PNG, JFIF, XLS, XLSX or TXT
Note: Integration described on this webpage may temporarily not be available.
0
Forms filled
0
Forms signed
0
Forms sent
Discover the simplicity of processing PDFs online
Upload your document in seconds
Fill out, edit, or eSign your PDF hassle-free
Download, export, or share your edited file instantly
Top-rated PDF software recognized for its ease of use, powerful features, and impeccable support
Every PDF tool you need to get documents done paper-free
Create & edit PDFs
Generate new PDFs from scratch or transform existing documents into reusable templates. Type anywhere on a PDF, rewrite original PDF content, insert images or graphics, redact sensitive details, and highlight important information using an intuitive online editor.
Fill out & sign PDF forms
Say goodbye to error-prone manual hassles. Complete any PDF document electronically – even while on the go. Pre-fill multiple PDFs simultaneously or extract responses from completed forms with ease.
Organize & convert PDFs
Add, remove, or rearrange pages inside your PDFs in seconds. Create new documents by merging or splitting PDFs. Instantly convert edited files to various formats when you download or export them.
Collect data and approvals
Transform static documents into interactive fillable forms by dragging and dropping various types of fillable fields on your PDFs. Publish these forms on websites or share them via a direct link to capture data, collect signatures, and request payments.
Export documents with ease
Share, email, print, fax, or download edited documents in just a few clicks. Quickly export and import documents from popular cloud storage services like Google Drive, Box, and Dropbox.
Store documents safely
Store an unlimited number of documents and templates securely in the cloud and access them from any location or device. Add an extra level of protection to documents by locking them with a password, placing them in encrypted folders, or requesting user authentication.
Customer trust by the numbers
64M+
users worldwide
4.6/5
average user rating
4M
PDFs edited per month
9 min
average to create and edit a PDF
Join 64+ million people using paperless workflows to drive productivity and cut costs
Why choose our PDF solution?
Cloud-native PDF editor
Access powerful PDF tools, as well as your documents and templates, from anywhere. No installation needed.
Top-rated for ease of use
Create, edit, and fill out PDF documents faster with an intuitive UI that only takes minutes to master.
Industry-leading customer service
Enjoy peace of mind with an award-winning customer support team always within reach.
What our customers say about pdfFiller
See for yourself by reading reviews on the most popular resources:
PDF Filler is easy to work with and allows me to fill out PDF'S not configured for easy filling without having to worry about typo's or errors forcing me to start over again.
2016-06-28
It took a few minutes to learn navigation, but once figured it out all is good. Still many features that i have only scanned thru that really look very helpful.
2017-10-27
Working great as a service, I really like the ability to search and reference my research.
This is truly a fantastic tool to expedite anyones ability in PDF.
This is a must for anyone looking for a remarkable feature in PDF signatures.
2018-08-01
Working remotely this application has greatly facilitated the approval process in relation to documents sent from the office and has saved so much money on paper! Love it!
2019-02-05
Had an issue with billing today (a…
Had an issue with billing today (a Saturday) however after emailing their customer service team I got a very quick response and kept getting help and support until the issue was resolved, on the same day. The person I was in contact with was very polite, understanding and genuinely wanted to help. The service itself is great and I would recommend it to any business that needs to edit and sign documents online .
2019-09-22
This software has solved many problems for a few clients, well done.
Being able to host the forms online for anyone to fill out, which is something that I couldn't find with any other software.
No way to remove the flow of fields, you are just able to move the order around, which is very annoying as well.
2017-11-14
The PDFfiller is super easy to use. I simply uploaded my document, turned my nonfillable PDF fields into fillable fields and now I am able to send them to individuals to be completed with ease.
2023-08-02
Very helpful for merging and deleting un needed pages in documents! Only issue is loosing the ability for the fillable spaces I created when I upload.
2023-02-02
pdfFiller came through for me in a…
pdfFiller came through for me in a business deal that was time sensitive. As a first time user, I was able to navigate this user freindly site and meet my deadline. Recommended!
2022-05-04
For pdfFiller’s FAQs
Below is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
What if I have more questions?
Contact Support
What is first contact resolution?
Definition of First Call Resolution First-call resolution (FCR) is an important contact center metric and element of customer relationship management (CRM). The term is self-explanatory: a contact center's ability to resolve customer problems, questions or needs the first time they call, with no follow-up required.
What is first time resolution?
In customer relationship management (CRM), first call resolution is properly addressing the customer's need the first time they call, thereby eliminating the need for the customer to follow up with a second call. Talk time (the average time an agent spends on each call) is a common call center performance metric.
Why is First Call Resolution important?
FCR not only helps gauge customer satisfaction the higher your first-call resolution rate, the more satisfied your customers tend to be and, as a result, drive customer loyalty, but also measures your agents' efficiency and, ultimately, acts as an important factor in contact center profitability.
How do I improve my first call resolution?
Keys to Improving First Call Resolution in Your Contact Center. Understand Your Issues and Fix Them. Analyze Customer Contact Behavior to Anticipate Their Needs. Invest in Call Center Software that:: Optimize Your Support Structure. Engage in Total Contact Ownership.
What is a good FCR rate?
Generally, the industry benchmark for FCR is between 70 and 75%. However, there are many ways to measure FCR, and percentages will likely change depending on the method you use. This makes it impossible to accurately benchmark FCR across the contact center.
How is ticket resolution calculated?
Formula: (Solved Tickets) / (Tickets Received) x 100 = Resolution Rate. Common uses of Resolution Rate.
How do I drive my first call resolution?
Ask the customer if the problem has been resolved. Post-call customer satisfaction survey. Give your staff the authority they need. Have I resolved your issue? Conduct a contact driver analysis across teams. Cross-train agents. Capture the 'No's. Drive down customer effort.
How do you get the first call resolution?
Ensure Quick Response Time. 60% of customers believe that one minute on hold is too long to wait to speak to customer service. Consider Live Chat. Offer Seamless Bot to Human Support. Focus on Customer Satisfaction. Keep tabs on FCR Success. Offer Multi Channel Fluidity.
#1 usability according to G2
Try the PDF solution that respects your time.