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I found PDF Filler to be very easy to use. Filling in a form online was simple, printing was simple, and saving the completed form was simple. Excellent program.
2014-11-08
Had an issue with billing today (a…
Had an issue with billing today (a Saturday) however after emailing their customer service team I got a very quick response and kept getting help and support until the issue was resolved, on the same day. The person I was in contact with was very polite, understanding and genuinely wanted to help. The service itself is great and I would recommend it to any business that needs to edit and sign documents online .
2019-09-22
I started the free trial, and my document has trouble being edited, so I hope this can be sorted. The help was quick and efficient and Kara escalated it when she knew there was a problem, so top marks there. I just hope the techie team can sort the font.
2023-10-29
It took a while to get used to and I had to have several chats with tech support over several weeks. I subscribed, but I still ended up with a free account that I had to get them to delete. I had to check my login box to ensure I was in my subscription account.
2023-02-20
I used the free trial to compile rent due ledgers for the ************** requirement. I did not cancel on time and was charged $180 dollars. I reached out to support and ****** returned my email within minutes. I provided my information to customer service specialist ****** and he fixed the problem. There wasn't any back and forth emails. It was straight to the point. Thank you ****** for being quick and professional.
2022-04-05
What do you like best?
With a lower monthly fee, I can log in and have the capability to use the editing tools to update and sign my files with ease
What do you dislike?
I do wish that notification would go out to my email if or when the website is updating the platform
What problems are you solving with the product? What benefits have you realized?
With any update that has adjusted the layout, I have been able to get ahold of customer service for clarification. Although the 24hrs wait for a response is frustrating
2021-11-02
What do you like best?
Ability to edit pdf files and general ease of use
What do you dislike?
Limitations on how many files I can upload and the fact that it opens the files immediately, If I want to merge a newly uploaded files with previously saved files on my dashboard, it creates some unnecessary steps.
What problems are you solving with the product? What benefits have you realized?
Not really any problems - just a few areas the program feels clunky.
2020-08-18
I had an issue, and customer service reached out right away to offer help!
I will use them from now on, good service makes all the difference!
Thank you! **
2020-06-04
Such a great company
Such a great company. I will use PDFfiller in the future. My company overlooked our Subscription yearly fee which was our fault. I contacted PDFfiller support, Ryan, and explained our oversight. Without questioning he offered to refund our yearly Subscription, which he did, knowing we made a mistake. We received a confirmation refund email 2 minutes after Ryan connected with me. I will always do business with companies of integrity like PDFfiller. Well done
2020-05-17
#1 usability according to G2
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