Standardize Text Warranty Gratuit
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Contact Support
Is my switch still under warranty?
Be it an issue with the Joy-Con, kickstand, or something else, you are covered by Nintendo's limited warranty for 12 months. That's the standard length for any Nintendo console, including the Switch and the Nintendo 3DS line. The warranty will cover any manufacturing or workmanship defects that affects the hardware.
How do I claim warranty on my Nintendo Switch?
This warranty is only valid in the United States and Canada. You may need only simple instructions to correct a problem with your product. Try our website at support.nintendo.com or call our Consumer Assistance Hotline at 1-800-255-3700, rather than going to your retailer.
Is it possible to get a refund on switch?
If you're looking to get a refund on a game or piece of DLC bought via Nintendo's shop, we've got bad news. It simply isn't possible in any form. The blanket no refund policy also applies to accidental purchases, such as unused DLC for games you don't own, much to the disappointment of some gamers.
Is my Nintendo Switch under warranty?
Nintendo systems carry a standard 12-month warranty, which is one of the longest standard warranties in the video game industry. Games and accessories sold separately carry a three-month warranty. The warranty covers any manufacturing or workmanship defects and these will be repaired at no charge.
How do I claim my Nintendo warranty?
This warranty is only valid in the United States and Canada. You may need only simple instructions to correct a problem with your product. Try our website at support.nintendo.com or call our Consumer Assistance Hotline at 1-800-255-3700, rather than going to your retailer.
Will Nintendo replace my switch?
Well, now you reportedly can. Provided you're located in North America and bought an original system any time after 17th July this year, Nintendo will allow you to trade in your old model Switch for a new one with better battery life.
Will Nintendo fix my switch?
The Nintendo Switch console will need to be repaired. For your convenience, Nintendo offers a quick and easy-to-use online repair process.
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