Create a legally-binding electronic signature and add it to contracts, agreements, PDF forms, and other documents – regardless of your location. Collect and track signatures with ease using any device.
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Up to 100 MB for PDF and up to 25 MB for DOC, DOCX, RTF, PPT, PPTX, JPEG, PNG, JFIF, XLS, XLSX or TXT
Note: Integration described on this webpage may temporarily not be available.
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Generate your customized signature
Adjust the size and placement of your signature
Download, share, print, or fax your signed document
Every eSignature tool you need – inside a powerful PDF software
eSignature solution
Document tracking
Enhanced productivity
Custom branding
Security & compliance
eSign documents and collect signatures
Easily fill, edit, and sign your PDF documents in a single application, on any device.
Type, draw, or use a signature converter to create an eSignature from a picture of your handwritten autograph.
Create fillable PDFs and send them for signature to one or multiple recipients.
Set signer roles and customize a signing order.
Get visibility into the signing process
Receive instant alerts once signatures are in place.
Specify CC’d recipients and set actions upon document completion.
Monitor changes in your documents with audit trails.
Speed up your approval workflows
Send documents for signature faster by sharing them via short links.
Simplify data and signature collection by posting fillable PDF forms online.
Collect payments along with signed documents.
Showcase your branding when requesting signatures
Display your logo on signature invites, user notifications, and in the eSignature editor.
Customize an email message for your eSignature invites.
Redirect signers to your website once they complete your document.
Maintain industry-leading security and compliance
Authenticate signers via a password.
Make your document workflows compliant with industry-specific regulations, including HIPAA.
Secure the authenticity of a document with a unique ID.
Set an expiration date for your document.
Join the world’s largest companies
Employees at these companies use our products.
How to Add a Signature to PDF (and Send it Out for Signature)
Watch the video guide to learn more about pdfFiller's online Signature feature
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I use the system to make a document that I receive on the internet look more professional than being printed of as a blank document and then handwritten
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Kara did an excellent job
Kara did an excellent job. She was patient, kind and able to help me resolve the problem. Give her a raise so she can take a vacation to sunny Myrtle Beach.
jacob bilton
Sign any document using pdfFiller’s eSignature service without hassle
Add your virtual signature in just a few simple steps – without a scanner or printer.
Upload
Upload your document to pdfFiller and open it in the editor.
Sign
Generate and save your electronic signature using the method you find most convenient.
Tweak
Resize your signature and adjust its placement on a document.
Retrieve
Save a signed, printable document on your device in the format you need or share it via email, a link, or SMS. You can also instantly export the document to the cloud.
Upload document
Why choose pdfFiller for eSignature and PDF editing?
Cross-platform solution
Upload your document to pdfFiller and open it in the editor.
Unlimited document storage
Generate and save your electronic signature using the method you find most convenient.
Widely recognized ease of use
Resize your signature and adjust its placement on a document.
Reusable templates & forms library
Save a signed, printable document on your device in the format you need or share it via email, a link, or SMS. You can also instantly export the document to the cloud.
The benefits of electronic signatures
Bid farewell to pens, printers, and paper forms.
Efficiency
Enjoy quick document signing and sending and reclaim hours spent on paperwork.
Accessibility
Sign documents from anywhere in the world. Speed up business transactions and close deals even while on the go.
Cost savings
Eliminate the need for paper, printing, scanning, and postage to significantly cut your operational costs.
Security
Protect your transactions with advanced encryption and audit trails. Electronic signatures ensure a higher level of security than traditional signatures.
Legality
Electronic signatures are legally recognized in most countries around the world, providing the same legal standing as a handwritten signature.
Sustainability
By eliminating the need for paper, electronic signatures contribute to environmental sustainability.
Enjoy straightforward eSignature workflows without compromising data security
Regulates the use and holding of personal data belonging to EU residents.
SOC 2 Type II Certified
Guarantees the security of your data & the privacy of your clients.
PCI DSS certification
Safeguards credit/debit card data for every monetary transaction a customer makes.
HIPAA compliance
Protects the private health information of your patients.
CCPA compliance
Enhances the protection of personal data and the privacy of California residents.
How to Strengthen Initial Request
Still using different applications to manage and sign your documents? Use this all-in-one solution instead. Document management becomes easier, faster and more efficient using our editing tool. Create forms, contracts, make templates and many more useful features, without leaving your account. Plus, you can Strengthen Initial Request and add major features like orders signing, reminders, requests, easier than ever. Get the value of full featured program, for the cost of a lightweight basic app. The key is flexibility, usability and customer satisfaction.
How-to Guide
How to edit a PDF document using the pdfFiller editor:
01
Upload your document to the uploading pane on the top of the page
02
Choose the Strengthen Initial Request feature in the editor's menu
03
Make all the needed edits to the file
04
Push the “Done" orange button at the top right corner
Train Your Agents Well.
Provide Your Staff With Cutting Edge Tools.
Make Customer-Oriented Metrics A Priority.
Focus On Frequently Escalated Call Types.
Be Clear In Your Communications With Customers.
Incentivize FCR Superstars.
Get Valuable Agent Feedback.
What is a good FCR rate?
Generally, the industry benchmark for FCR is between 70 and 75%. However, there are many ways to measure FCR, and percentages will likely change depending on the method you use. This makes it impossible to accurately benchmark FCR across the contact center.
How do you ensure first call resolution?
Ensure Quick Response Time. 60% of customers believe that one minute on hold is too long to wait to speak to customer service.
Consider Live Chat.
Offer Seamless Bot to Human Support.
Focus on Customer Satisfaction.
Keep tabs on FCR Success.
Offer Multi Channel Fluidity.
What is the first call resolution?
In customer relationship management (CRM), first call resolution is properly addressing the customer's need the first time they call, thereby eliminating the need for the customer to follow up with a second call. Talk time (the average time an agent spends on each call) is a common call center performance metric.
How can I improve my call flow?
Optimize your Homepage.
Think about call redirection before voicemail.
Take care of your audio files.
Make your DTMF menus easier.
Adapt your Call Flow to your opening hours.
What is first call resolution rate?
For a service desk, first contact resolution (FCR) is the percent of contacts that are resolved by the service desk on the first interaction with the customer. For live calls or web chats, this means that the customer's issue is resolved before they hang up the phone or end the chat session.
What is FCR report?
In accounting, a financial condition report (FCR) is a report on the solvency condition of an insurance company that takes into account both the current financial status, as reflected in the balance sheet, and an assessment of the ability of the company to survive future risk scenarios.
What is first contact resolution?
Definition of First Call Resolution First-call resolution (FCR) is an important contact center metric and element of customer relationship management (CRM). The term is self-explanatory: a contact center's ability to resolve customer problems, questions or needs the first time they call, with no follow-up required.
How do I drive my first call resolution?
Ask the customer if the problem has been resolved.
Post-call customer satisfaction survey.
Give your staff the authority they need.
Have I resolved your issue?
Conduct a contact driver analysis across teams.
Cross-train agents.
Capture the 'No's.
Drive down customer effort.
What is FCR rate?
For a service desk, first contact resolution (FCR) is the percent of contacts that are resolved by the service desk on the first interaction with the customer. For live calls or web chats, this means that the customer's issue is resolved before they hang up the phone or end the chat session.
What is the full meaning of FCR?
What is the full form of FCR ? FCR — Flight Control Room. FCR - Final Configuration Review.
What is the industry standard for first call resolution?
According to research from Metricate, the First Call Resolution industry standard is 74%. This number varies significantly by product, industry, etc. To elaborate on the First Call Resolution industry standard, anything south of 40% is considered low, and anything north of 90% is considered high.
What is the industry standard for abandoned calls?
A 10% abandon rate is considered high, and conventional wisdom dictates that in abandon rate of 5 to 8% is an industry standard. However, recent studies have shown that in the case of mobile, call abandonment rate can be as high as 20%.
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