PDFfiller was intuitively simple to use in creating an important document. I had difficulty erasing some text I accidentally superimposed onto my document and the recipient who ultimately got the PDF I created could not open it. Also disappointing was the fact that I didn't realize I had to pay a tidy subscription price until after I completed my document and tried to send it off (and save it). That all led to an initially horrible review. But, I have to say that my experience with PDFfiller and Elie, the rep I dealt with, revised my entire experience. Not only did Elie help resolve the problems in a very timely fashion, I received a refund! PDFfiller seems dedicated to provide the user an efficient product and the customer service is the best I've seen with any internet-based business. Elie is a great ambassador for the business and she really follows through with her promises! I never expected that. They are also going to revise some aspects of the user interface to ensure proper notice of expense and conditions of subscription. I will certainly use PDFfiller in the future!

My only two complaints are the price and the fact that if you only want one page out of a file with a lot of pages... it seems the only way to "quickly" do it is to go in and individually delete each unwanted page. Otherwise, it does most of what I want.

What do you like best?
PDF Filler is super simple to use. I love that you can just click where you need to put information (whether it’s a checkbox, words, etc) and it’s done. If you have a form that you use often you can even save it as a template so you don’t have to go back in and create new boxes each time.
What do you dislike?
I’ve had a few issues with the site being down but this only lasted for short periods of time. Otherwise, the product itself is fantastic.
What problems are you solving with the product? What benefits have you realized?
Instead of needing to print forms out, we are able to fill them out online, at a cost effective price. Saving us paper, ink and time.

It was a little slow at the beginning… It was a little slow at the beginning until all information required was visible to agent - perhaps of the template for reply used. After that it was very quickly resolved. Thank you for todays agent.It was a little slow at the beginning until all information required was visible to agent - perhaps of the template for reply used. After that it was very quickly resolved. Thank you for todays agent.

Had a very pleasant experience dealing with their customer service department. They are very professional and knowledgeable. Product is great and their customer service department is excellent

Great customer service. My Employer needed a form off their website, and he had signed up for the subscription, the following month his credit card **** was almost a thousand dollars- so, myself, the office manager, I knew my boss only needed the one form he went on the website for, I went on the site,started talking to a live help agent, (very nice and helpful) I explained the situation, was asked basic information, and was told within 5 to 7 days the refund would be back to my boss's institution. Without any issues, or problems. This company is very helpful and has GREAT Customer Service! 5 stars plus! thank you!