It worked well for our needs. We just needed one form not available as a fill in through irs.gov. But I don't like the automatic sub renewal. We just needed it once and I didn't remember/understand that it automatically renewed.

Ease of use was great and intuitive Ease of use was great and intuitive. Documents went from PDF into a word document really nicely. The only issue with changing PDF into Word docs is the font comes out a bit weird and can't seem to be corrected.

Seems easy, but there are still thing that I am not sure how to do. Would like to take more advantage of the website, I am sure there is a lot more I can do with it.

Most of our Company Documents are… Most of our Company Documents are shared in .pdf format so having the ability of edit them without the need to print out and then fill them in is my reason for the 5 star rating. The interface is simple to understand and easy to navigate.

Great service Had to use to fill a form. Somehow missed cancellation. They gave me full refund when I asked (shortly after payment taken).Great service. Friendly and helpful. And good app too!

I mislead them on my intentions for the service level that I required. Once I brought it to their attention, I answered 3 questions; and the matter was immediately resolved. Outstanding customer service comms. !!!