To Whom It May Concern, I need to let you know that I jumped the gun on submitting my prior severely bad review. Knoll G ended up figuring out the issue and assisted greatly in resolving it. She had much more patience than I had as I had been trying to figure out where everything had been changed to from when I used your site the year before. After 4 hours of much frustration, Knoll G saved the day. I would like to ask for you to somewhat disregard my initial review. I only say somewhat because I feel that the site had such a huge change from last year's "easy to use" formatting. I never needed to use support help. That said, I would like to praise Knoll G. She never gave up even when I did. Huge THANK YOU for not giving up Knoll! You're great and I hope you get some sort of reward for going above and beyond. I would also like to add a technical note...I don't know how everything is viewed on the companies side, but it was very difficult to work with support in terms of the chat box. Every time Knoll G gave me a direction to go and I went (which means the screen changed), I would lose the chat box and had to wait for Knoll G to type and send me something before the box would reappear and then I could respond. It only added to my then current frustration so your site coders might want to look into that.

It does have a few glitches, but overall, it's a nice product with plenty of good features. The original annual price of $72 was too much for the few times I would use it in the course of a year, but the special rate of $18 was reasonable. If I would use it more, it would be worth it, although I hate subscriptions. We'll see if I use it enough to justify renewing next year.

PdfFiller Finally a one stop shop to do everything you need to do with PDF's! It's never been easier to sign documents and move them down the chain of command! The learning curve is something we're still have trouble with.

Happy Customer I am absolutely amazed at the customer service I received today. I accidentally purchased the wrong plan and had messaged these guys to advise and ask if they could put me on the plan I wanted and asked if I could get a refund for the difference that I paid. They done all of this within a matter of hours no questions asked they simply helped me with my request straight away. This kinda service was A++++ I would recommend them also the PDF filler is so easy to use and navigate I will be using this quite often.

Well PDF has help me through many challenges during this Pandemic not being able to get to a fax machine to send documents. I love how easy it is to get through a document and how it allows you to send the documents via mail, IRS & many other good things.

It's been great so far. I need to learn how to move around the dashboard quicker. Also, I need to learn how to set up individual folders (if applicable)?