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Last updated on Jun 26, 2026
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pdfFiller ranks among the best
pdfFiller is rated 4.6/5 stars on 125,000+ G2 reviews.
Maybe I haven't found it, but it would help if there was a way to stop the fillable areas from snapping to each other. I had to figure out work-arounds for a lot of them.
What do you like best?
Create and save editable PDFs in one secure spot. Getting verified signatures with a time stamp is great.
What do you dislike?
I do not dislike anything. If I had to pick my least favorite thing, I’d say that sharing documents via is not as straight forward from the website. I usually save a local copy and email from that to avoid confusion.
What problems are you solving with the product? What benefits have you realized?
Sending contracts for signatures to clients.
Outstanding Online Support I have used Pdffiller for the past 4 years to file tax returns for an investment group with over 40 members. I made an error when creating my template and when I went to print the 40 documents an erroneous number was appearing, the result of my error in creating the document. Fortunately Pdffiller has an online support staff. So many online companies require you to submit a ticket and then promise a 24 to 48 hour response time. Pdffiller offers that option but they have an outstanding online chat support. I had the benefit of working with Ryan and got access to him immediately upon opening up the online chat support. This was in the evening but Ryan thoroughly researched and tested my issue. Sadly the only option that appeared to be the answer was to create a new set of 40 documents which Ryan was willing to teach me how to create the docs in way that would avoid this error. When I expressed my issue with not having another 6 hours to re-create my work, Ryan persisted in finding a work around that was very creative and saved me from over six hours of new work!!! Needless to say I was ecstatic!!! Thank you Pdffiller for not only a great product but an online support staff that truly cares about helping customers get the results they require!!
I'm working on several files for which I need to be able to type in the answers as my hands have arthritis in them and that makes it difficult to write. The instructions could be a little clearer. To be honest, I'm a new widow and I wasn't thinking very clearly. I haven't taken the time to read the online instructions so my navigational issues are of my own neglect. I think you have a wonderful product actually.
Great customer service. My Employer needed a form off their website, and he had signed up for the subscription, the following month his credit card **** was almost a thousand dollars- so, myself, the office manager, I knew my boss only needed the one form he went on the website for, I went on the site,started talking to a live help agent, (very nice and helpful) I explained the situation, was asked basic information, and was told within 5 to 7 days the refund would be back to my boss's institution. Without any issues, or problems. This company is very helpful and has GREAT Customer Service! 5 stars plus! thank you!
Great Tool & Responsive Customer Support I've been using pdfFiller for several years now, and find it easy to use to make quick changes to documents. It has improved over the time i've used it, as originally the font didn't always match and some sections couldn't be moved or deleted, but it now seems to have these features. On a couple of occasions I've needed to raise a support ticket, and the team are very responsive, helpful and provide a resolution quickly. The reason i've not given it 5 stars is because last year i had to edit a 60+ page instruction manual, and spent many hours over a couple of weeks trying to get it to work, but it kept crashing and not loading all the pages, which was frustrating and wasted a lot of time. In the end i gave up and redesigned the manual using another platform. Overall, great for simple editing and the basic package is good value for a small business.
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