After a slow start and feeling misled by the "fill in your form for free" and then having to pay, I did get a full refund. The tech support was excellent - they were the only ones, that I could find, that could get me the rather complex fill in form from NY State Tax authorities (RP-5217). I still feel I should not have to pay a third party to file a required tax form - but that is an issue I'll have to take up with NYS, wish me good luck with that one.

Once I understood how to use the basic features, I was able to quickly modify ongoing billing forms. I saved lots of time with no frustration! Thank you.

Saving me so much paper and I'm feeling really positive about my environmental impact. We are in the process submitting our B Corp assessment and this product has highlighted that with some thought you can make small differences

What do you like best?
I use the e signatures the most and I like the ability to convert documents into other docs.
What do you dislike?
I would like to be able to load multiple documents for signatute instead of one at a time.
What problems are you solving with the product? What benefits have you realized?
I can know how contracts signed digitally.

the erase feature should be slightly… the erase feature should be slightly work on, like we being able to completely erase elements and not just shading it with colors.

Needed something to fill out a form in… Needed something to fill out a form in a hurry - it did recognise the fields, that's a plus compared with some others, LOL. Wasn't looking for any fancy features like faxing, but did the job. May only cancel IF I don't use it that much.