The stars did not appear on this survey, so nothing is marked; however, this was and still is a great service, and is very much needed as it is a very helpful tool in filling out forms that do allow computer input. :-)

Just started using the program but have search many times before to find an easy way to access documents occasionally needed by our business. This format fits very well and will certainly increase the productivity of office hours. much thanks, Steve Rowell ( Brooks Carpet Inc. )

What do you like best?
Making templates rewrite PDFs ease of use
What do you dislike?
Sometimes difficult to switch back to doc
What problems are you solving with the product? What benefits have you realized?
I've been able to recreate documents into templates and this way it is easy to fill out when they are used repeatedly. I also like the signature part makes signing docs very handy. I haven't used, but am excited about the notary part that was added.

Once I figured out how to use the eraser feature, this software was immensely helpful. Occasionally, it did not print the lines on Schedules K-1, but eventually it did. I have now successfully downloaded a file from the IRS and merged it into the file I was working on with pdf Filler. I really like this software.

Auto Renewal Charge I was auto charged for a 2nd year for this service via PayPal. I do not need it and was surprised to see the charge. I contacted customer service via chat and they immediately issued a refund with no questions asked. I received an immediate email confirmation. That is customer service. Thank you pdfFiller.

I initially thought that PDFfiller was a free tool. Even though they asked me for my credit card information with a free 30 Day trial I forgot about the same. When I got an email a month later stating I had been charged for the whole year I logged in and chatted with Customer Service. They were so kind as to immediately understand, cancel my subscription, and agree to issue me a refund. At the time of writing this, I am still awaiting my refund as I just requested the cancellation today - but I must say that this gesture was amazing by PDFfiller and this review is the very least I can do. Thank you for brightening up 2020 a bit! Amazing business ethic and professional courtesy.