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I wanted to get the discount and pay for the whole year, not sure, it wasn't clear weather I actually paid that way or am paying for a month at a time? Need to make that easier to understand and make sure you are paying the way you want for the discount. You can do a follow up survey only if you are on the line when you call -
I am having trouble with the Schedule B when it gets half way down the page my screen jumps back to the top and I have a hard time making sure everything is on the right line
I was able to edit the pdf…
I was able to edit the pdf appropriately. When I converted to a word document, the places I had checkmarks in the pdf did not align properly in the word document, but that's really the only issue I had.
There was a big learning curve for me, but think I have a fair handle on it now
There was a big learning curve for me, but I think I'm getting the hang of it now, once I've finally finished a Fax Form cover sheet.
Katrina was quick to begin the chat
Katrina was quick to begin the chat. She immediately understood the problem and provided quick and detailed steps to resolve the issue. Overall friendly, professional, and knowledgeable. A very good chat experience.
good enough but I am being billed $30…
good enough but I am being billed $30 and $30 for this month October alone and I only have one license. Just me. I need this corrected immediately.
Aaron McCartney
(561)336-8012
the erase feature should be slightly…
the erase feature should be slightly work on, like we being able to completely erase elements and not just shading it with colors.
I was a bit misled - I looked up free pdf edit - I edited all the pages I needed, but I couldn't do anything with them until I signed up... so I had to sign up to get to them....
They were super helpful to me when I…
They were super helpful to me when I accidentally subscribed. They voided the transaction and were understanding. I really appreciate this because there are too many other automatic subscriptions that would not have been as forgiving.