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So far I am very happy with the service and ease of overall operation. I am not computer educated and have only limited knowledge of software operation.
Sudy B
Good site/product. The only thing that bothers me is that is seems like when you email from the application (rather than save to your computer and forward) it seemingly wants the recipient to "buy" PDFfiller in order to print or use the pdf. I might have this wrong based on a hurried initial exchange.
Anonymous Customer
The initial document that I needed was insufficient on the site (the word SAMPLE was written across the document multiple times per page). And, although it took several hours, PDFfiller was able to upload the necessary document. Problem solved.
Marieda K
What do you like best?
I like that the system is user friendly. It makes the paperwork process for our clients easier which helps us win and retain a lot of business.
What do you dislike?
Sometimes the system will not allow me to download the forms I've edited. Sometimes there are glitches in the system that prevent us from logging in and saving documents. Sometimes system can be a bit slow, I notice it more in the afternoon where people may use the system more.
Recommendations to others considering the product:
Make sure to explore all functions this product offers! There is a ton of functions for the price you pay, take full advantage and improve your day to day work!
What problems are you solving with the product? What benefits have you realized?
I am making documents more user friendly for my clients. This helps us retain business for ease of paperwork completion.
User in Insurance
Customer service is second to none Customer service is second to none - this company's first priority is your satisfaction. I wanted to try this product and was enabled to do so because of the money-back guarantee. Great experience ;)
Kerri Greuey
I had issues getting signed up for the… I had issues getting signed up for the free trial, but the customer service handled everything to get me working today, which is fantastic customer service.
Bill M
****** from PdfFiller is Excellent!I needed to cancel my service for the time being for financial reasons and they handled it kindly and seamlessly with no hassle. Should I need this type of service again, I will definitely be back. Would recommend PdfFIller to others. The service itself is intuitive and helped me easily provide my on boarding information for my new job.
Carl S.
cancelled as a gesture of goodwill I downloaded the software and although it has a lot of good features, I didn't really need it. I thought I had cancelled right then, but I haven't found any more mail from me. Now the annual amount has been debited and I have contacted their support. After I explained that I didn't actually use the software, the subscription contract was subsequently and I was refunded the amount.
Tom
Kara was excellent Kara was excellent, she handled my query quickly and efficiently. She sent me confirmation emails as requested. In short, I couldn't have asked for better customer service. Thank you.
Rachel
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