Dernière mise à jour le
Dec 30, 2025
pdfFiller scores top ratings on review platforms
Was a bit cumbersome. When I searched for forms, the system kept giving me instructions on how to search instead of stating that an error was made or what to do to continue.
PDF filler proved to me that they care about clients.
PDF filler proved to me that they listen to the customers and react to client questions and comments quickly and with a positive approach. The product itself is easy to use and manage and everything you would want when working with PDF files and managing your business.
Support has been helpful several times.
Support has been helpful several times.
It takes a bit of patience, but whenever I need help, they have been able to solve my problem succesfully!
I had a very complicated question pertaining to a credit card charge, (I didn't know which account within our company had incurred the charge, and therefore, couldn't track down a receipt) **** helped me reverse engineer the charge to find out where it came from. My company provides Customer Support for the Video Gaming industry, so I know the value of a positive CS experience. Way to Go, ****!
Cust Svc EXCELLENT - Product, so-so
Product not user-friendly enough for me - I am a bit tech "challenged" HOWEVER customer service is excellent.
I will be back!
I used PDFfiller to sign severance paperwork. I took the free trial and then THOUGHT I canceled it right away. When the charge came through, I was ready for a fight...but that didn't happen. Kirsten at PDFfiller's live chat was lovely and helpful. She even apologized for the mistake I most likely made. Then she asked if I was sure I wanted to cancel (a trained question). When I said that I didn't need the service, she didn't push and she processed the cancellation and refund right away. If/when I DO need a pdf filling service again, I will use them!
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