When I first signed up, I only wanted a personal account. They system did not provide me with an option to choose, that I could see, between accounts. It automatically signed me up for professional and now I have to jump through a few hoops to cancel the pro and sign up for personal.

I enjoy the simplicity but am annoyed that you can't use certain features without paying a higher price. $80/year is pretty high for a basic subscription.

After contacting customer support, I was told that certain web browsers are more compatible than others in completing forms. Once I changed from Mozilla Firefox to Chrome, I was able to complete all fields of the form without problems. But it would have been helpful to publicize this information on your website so that much time was not wasted.

No, I think its a good program. Just a few things I need to learn how to use. Although, it's a bit costly, I would like to keep using, but it may be expensive for my business.