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At first, I was disappointed by the service. We needed to fill out a rental application and have been very stressed. We found this website which seemed to be a dream come true. After having filled out all of the painstaking details, found that we had to pay to be able to fill out a document online. This was very frustrating. However, a customer service representative quickly resolved our issues. Thank you.
Anonymous Customer
When I first signed up, I only wanted a personal account. They system did not provide me with an option to choose, that I could see, between accounts. It automatically signed me up for professional and now I have to jump through a few hoops to cancel the pro and sign up for personal.
Chuck G
I received some paperwork that needed to be signed and sent back to sender in a timely manner. PDFfiller was the only way I could do this. I had no access to a printer or fax machine. I'm trying to learn all of the use of the PDFfiller. I am currently trying to learn how to download some of my saved papers and sign them, then send them out. I forgot how I did it yesterday.
Jacqueline G
I have yet to use the on-line features. Still deciding if I want HIPPA files out there. I don't know where your servers are located, but if they are outside of the US then I'm concerned about where and what the privacy laws of the "domain" country are. I ran into this issue years ago setting up some legal files. All servers were required to be located within the US.
Lawrence B
What do you like best?
The ease of which it is to use and located templates that are applicable.
What do you dislike?
In the beginning did not find it to be user friendly that all changed when they reached out to me to offer help.
Recommendations to others considering the product:
Don't be afraid to ask for HELP - Great Customer Service and follow-up too.
What problems are you solving with the product? What benefits have you realized?
Mostly HR related so far, such as write ups, termination, evaluations.
Ken Dudley
The staff service is impeccable The staff service is impeccable. The online platform works like magic. I am just happy with the service I received, and how good the quality of their online platform is. 20 stars for excellent customer service and 20 stars for excellent platform
Delightt Amarachi
Fill in the Blanks! As per the 'Pro's' above, when edited could be then be immediately sent by mail to my counter-party sitting across a meeting room table. Crucially important for editing legal documents........... Every had a pdf file or document that you can't collect text sections,OR fill in a form, or add notations or extend a document. I did, and often, and I wanted it to look professional as possible, be online, so access from off office meetings was available, and documents changeable in an instant. One that when edited could be then be immediately sent by mail to my counter-party sitting across a meeting room table. Crucially important for editing legal documents. Then I found PDFfiller, it does that and more and I would highly recommend it, a reasonable cost for an excellent product that continues to update and improve its offering. Keep up the good work! A little bit cumbersome in remembering how to download a finished document, could be just me, but clearer tags or instructions might help
Brendan D.
"Marie is very professional "Marie is very professional; she truly deserves a lot. You are really lucky to have such a professional person. Thanks to her, I will talk to my friends and family about your site."
Maitre El harti
"Dee" from live support was awesome! I was really worried because I made a couple mistakes and had some questions and "Dee" from the live support chat answered all my questions. Dee was professional, quick, and reliable. Please hire more people like Dee. Thank you for your time.
Cool hand Duke
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