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Based on 12500+ reviews
Dernière mise à jour le Dec 30, 2025

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pdfFiller scores top ratings on review platforms

Users Most Likely To Recommend - Summer 2025
Grid Leader in Small-Business - Summer 2025
High Performer - Summer 2025
Regional Leader - Summer 2025
PDFfiller is a GREAT program with INCREDIBLE customer service! PDFfiller is a GREAT program! It is very easy to use. It helped me tremendously when I had a project and needed to fill out literally hundreds of documents online. The program worked very well, was incredibly responsive, & even kept all of my documents for easy access as well. Most importantly, however, is that they have absolutely INCREDIBLE customer service! I used the chat feature and it was totally painless and even enjoyable. I was treated very well by the chat rep (Paul)! I am a single mother who is trying to start a small business with VERY limited funds. I meant to cancel my plan before my 30-day trial was over. Like so many other times in my hectic life, I guess I forgot! I was quite anxious about it as many companies charge high cancelation fees if you fail to cancel during the trial. There was no need to worry though. I simply logged into my account and then I saw the chat feature. I chose to use it even though I was hesitant to do so (many companies do not provide very good customer service through chat). The response time was extremely fast. I asked to cancel my membership and he replied right away that he would do that for me. Here is the best part, he then proceeded to ASK me if I would like a refund as well!! Now that is WONDERFUL CUSTOMER SERVICE!! Thanks so much, PDFfiller & Paul! I will definitely use them in the future and recommend them to my family and friends. You just do not see that level of customer care combined with great products anymore. I was quite impressed!
April A
Great support from the team, especially Kara Over two days I talked to several agents. Kara was able, with great patience and time commitment, to solve my problem. Anything I have paid for the program and year subscription was was worth the service I got. I hope she is recognized as the best! Thanks to the program but most of all to her. Great job!
Mel
Kara provided great tech assistance and… Kara provided great tech assistance and she was polite, friendly, knowledgeable, and patient. The 4 stars is for Kara. The company on the other hand... not so helpful. They are great at marketing their product but provide very limited and nearly useless resources for helping their subscribers troubleshoot issues and/or educating the consumer on the tools and functions of the product. The company YouTube channel spends about 30 seconds on "how to" and the remainder of the video is promoting the product. Seriously, every single video, watch for yourself. All fluff and no substance.
Texas
What do you like best? Ease of use and the editing tools available. What do you dislike? It would be great if the system would take me straight to the My Docs page at login. What problems are you solving with the product? What benefits have you realized? Great for needed digital signatures on contracts, etc. We also use it to edit maps we use in our business for clarity.
User in Consumer Services
Glad to have it. Wished i didn't have to reset with every entry. It should assume you want the same font until you tell the program to change. Gets tedious to change for every number on the page.
mary
Nice Features PDF Filler is highly responsive and works well on both desktop and mobile devices. It eliminates the need for installing software, as it operates entirely online. File uploads and processing times are quick, even for large documents.
Depika Depika
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