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I was having problems with not just completing the forms but also with abtaining my information, the young man with online chat help was such a blessing to me. Being a disable veteran some of theis computer stuff if a bit upsetting but Ralph helped me.
Carolyn
Customer support was top notch. They resolved my print issues with my form. The reason I did not give it 5 stars and would not recommend is that I Googled for a form to fill out for a US Passport. I didn't expect to find one i could fill in on line. What was not apparent was that ONLY AFTER SPENDING 30 MINUTES FILLING OUT THE FORM did I find out I had to pay $20 to print, save, fax, email or share the form. Customer service was great, but did not want to sign up for a monthly pdf service or pay $20 for 1 form.
Steffon
Overall, it was good. Saying it is free is misleading. I understand marketing, but I spent A TON of time filing out a document only to find out the only way I could retrieve it was to pay for a subscription which I would then have cancel to make it "free". The other issue was that when the document was converted it shuffled page 2 with page 3 and the only way I could correct it was to upgrade the subscription. I would not spend the additional money when I print it and scan it back in the correct order. Again I'm sure it was an additional money making opportunity for you, but not worth the cost for me.
Angeline
I was allowed a 2 week free trial following an online chat about the product. I was so impressed with the features that I purchased an annual subscription! Very user friendly! Great customer service via chat.
Dena P
The support with this company surpasses… The support with this company surpasses anything I have ever dealt with. Honestly, I NEVER write reviews because I have never been moved to do so; however, today I was. Quick response, did exactly what I wanted, no questions asked just solutions. We can all learning something from this great customer service. This is too few and far between nowadays. "Sam" is who helped me today and I hope he gets the recognition that they deserve!
Whitney Copas
Blogger - PDF Filler Online use without having to download anything onto your computer. If you are a blogger you have too much on your desktop already! Easy to use. No need to have other software to fill-in your PDFs (contracts, flyers, etc.). This can be used online on any computer. You can even have docs e-signed. There's also a free trial. I do not have anything bad to say about it. It was easy to use. I will continue to use and refer people to it.
Ashley A.
Takes a little getting used to, but not bad Fairly easy to use once you get used to the set up and lay out. I had used different software to begin with so it took some time to get used to. I like the fact that you can create or upload your document, fill it out, sign it and then send it off to be signed by another party all in one place. Took some getting used to as I had used different products in the past. Other than that, there really is nothing bad about this software.
Rhonda D.
This program has been a life saver but... This program has been a life saver and a game changer as a secretary who sends out a lot of documents to families. There are a couple frustrations I've run into though. The auto line up feature when adding text boxes or checkboxes can be an annoyance because a lot of things don't need to be lined up and therefore causes it to be slightly off of exactly where I need to place it. I'm not sure if that's a feature I can turn off so it could just be user error. My biggest wish is that I was able to size multiple text boxes to varying sizes and then combine them as a whole text box but keep the sizes of the boxes. Some of the forms I am editing have 3 or 4 rows of lines for a short answer but the first line is shorter than the rest. So expanding the text box to have multiple lines available just wouldn't work because it's always a perfect rectangle.
Kate
By far the most functional PDF editor i have used... Not that i have used that many, but this one was a breath of fresh air considering the other broken standalone PDF editing apps
Aaron T
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