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I was shocked to learn AFTER I PAID that the "monthly" payment touted in 3 big choice boxes was ONLY and effective cost IF I paid an annual fee IN FULL. THAT WAS NOT CLEAR and I feel duped. However, I am extremely pleased with what you offer AND the ease of using your site. It is well worth the 29.99/month vs what I thought was 9.99. You really need to make that clear for your customers, though. Don't start a customer relationship with the customer feeling duped or tricked.
Dr R
This was a great site to get my office free from all papers. When we need a document we just upload it out of our computer or one of our drives and fill the form. It is literally that easy and I am loving it.
Sara M
I like the program. I did pay for it, so I feel that I should be able to upload pictures to the file. Uploading images should be included in a basic membership. I still like the service.
carolina
The forms are easy to fill out and the online chat help was great. But I was a little confused when I was first starting and seemingly just thrown into the fire so to speak after what I thought was just filling in a form and really didn't have a 'how to video' before I was already in ther.
Stephanie
hard to figure out and hard to talk to customer support they like the texting thing I hate it love talking on phone talking to real people and takes a lot less time due to I can allow you to show me on my screen great technology
Joseph E N
What do you like best?
I love how I can get my work done even while traveling. The ability to create and manage forms easily is great, especially with my job's remote workforce.
What do you dislike?
There isn't anything I can think of that I dislike.
What problems are you solving with the product? What benefits have you realized?
My productivity and response time is up.
User in E-Learning
I super recommend it! Editing PDFs when you don't have the source document's has never been easier. You can erase what's written and replace it. What I like the least is that this software is a little bit slow sometimes. But overall, I recommend it.
Denise U.
It worked great with one exception. On my form the lines that I highlighted did not highlight everything in the printed version. Other than that, it worked great.
Henry G
Outstanding online rep answered my questions. I reached out to one of your online chat support reps and was giving all the information needed to help me with my court brief that I'm writing. Dee sent me sample screen shots that helped me tremendously in a few areas. You got a good employee there. You should give the guy a raise.
JT
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