It was fairly easy to search out IRS forms but then you find out they're not usable because they're in Red!?! Also it said if you paid for a one-year subscription you save 65%, but the yearly cost was exactly the same as paying monthly and you didn't know this until you processed your payment???

Still learning my way around. While it is helpful, it is not the most intuitive interface. Not bad, but could be a bit smoother and easier to navigate around.

For a new customer who has only used this program for a short time, It's a bit confusing to find all the necessary information. I am learning, but it's taken some navigation, and I haven't used the help line, because I don't even know the right questions to ask.

I only had this program because I forgot to cancel after the initial trial period. However, I have used it many times and find that it is easy to use and does what i need it to do. The only issue i have had is when I need to work with documents more than 150 pages and PD filler cannot accommodate that. otherwise, I think it is great!