Dernière mise à jour le
Dec 30, 2025
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After a slow start and feeling misled by the "fill in your form for free" and then having to pay, I did get a full refund. The tech support was excellent - they were the only ones, that I could find, that could get me the rather complex fill in form from NY State Tax authorities (RP-5217). I still feel I should not have to pay a third party to file a required tax form - but that is an issue I'll have to take up with NYS, wish me good luck with that one.
It was very easy and it had help listed if you needed it. So, I felt it was a great system to use and I will be using in and have used it in the past but I don't have Verizon anymore and I forgot my password. So I just created a new account.
Kara was so helpful guiding me through…
Kara was so helpful guiding me through resizing a PDF document. I was having a difficult time and she offered to resize it for me.
Outstanding customer service, communication and efficiency!! I highly recommend. They are one of the best, if the THE best company I've ever dealt with!
Very easy to use, being an assistant and constantly filling out reports for the State, it is nice to have something that works so easily and is consistent in its responses.
I gave a bad review initially
I gave a bad review initially. I didn’t get the help I needed. Immediately someone else reached out. My issue was resolved within a few hours. I’m happy with the help I got the second time around. Thank you Gerald!
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