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I am just getting started. I am happy with the forms - only done one but in a panic- and you all came through. However, I signed up for the monthly plan and I got a bill saying the amount was $180 - the annual amount.How can I verify that I signed up and will be billed monthly at $15.00? I will be happy to do a survey in a month or two.
Georgia G
Simple and easy to use even for the novice computer user. It's made my documents look professional and well presented which has received a few thumbs up from people I have forwarded the documents to.
alison e
What do you like best?
Easy to use, and safe for signatures, recommend this product
What do you dislike?
Love this product, there has not been any issues
What problems are you solving with the product? What benefits have you realized?
Electronic signatures on HIPPA related forms
Administrator in Health, Wellness and Fitness
Customer Service Is Great I used this service while at work and as a functional feature it is great, does what one needs it to do. However, as sometimes happens, I needed to charge this to my personal banking account at the time. When I left the company, I contacted their customer services team via their web based chat service and a kind lady named Monica answered my query. She was very helpful, diligent in helping me locate my details, and took her time to reassure me that the service subscription had ended and evening was a-ok. I know if I ever need to use this service I will come back, and part of the reason is because the customer care was absolutely spot on. Would recommend.
Mrs F Williams
Easiest way to send contracts We use this for business contracts in the wedding industry. At first, it was not easy to receive contracts back but with upgrading our account that has become easier. Ease of use to send out contracts for electronic filling and filing Sometimes it is confusing where the contracts end up once filled. Having to pay extra for certain capabilities isn't feasible for a small startup business
Bryan B.
With this site I can get any and all my paper work done in the manner that I wish to have done. Typing out my paperwork in the correct format. Always there when I need it done. Able to use it anywhere. It's ease of use,it's ability to take on tasks that I need done,the customer service is always there with answers to questions that I need answered. All the different jobs this site can achieve. I can not get along with out this site. Thank You for being there for us.
Willard E.
First time I have had to do the 1023ez on line, so was not confident. I did need help and ya'll certainly gave me the help I needed. I really appreciate your help and the quick responses.
Linda M
I used the free trial to compile rent due ledgers for the ************** requirement. I did not cancel on time and was charged $180 dollars. I reached out to support and ****** returned my email within minutes. I provided my information to customer service specialist ****** and he fixed the problem. There wasn't any back and forth emails. It was straight to the point. Thank you ****** for being quick and professional.
Melissa H
So far, so good So far, so good. Does as it claims to.Some of the functions e.g. merge could have more accessible controls (you have to gone into a few menus), but when found they do their job well.Maximum document size is 25Mb so if you have a bigger document you have to use another online splitter and go from there. Don't really see why that functionality could be integrated though.
RPJ
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