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Customer support was top notch. They resolved my print issues with my form. The reason I did not give it 5 stars and would not recommend is that I Googled for a form to fill out for a US Passport. I didn't expect to find one i could fill in on line. What was not apparent was that ONLY AFTER SPENDING 30 MINUTES FILLING OUT THE FORM did I find out I had to pay $20 to print, save, fax, email or share the form. Customer service was great, but did not want to sign up for a monthly pdf service or pay $20 for 1 form.
Steffon
I'm happy with it for the most part. I think it's BS that you allow the eraser to be used on the 1st document and only when the customer goes to use it again, do you mention that it's an upgrade is bad business!!!!!! There's another issue but at the moment it escapes me.
Anonymous Customer
I am having some trouble navigating. I want to bring back 2 copies of a form which I printed but want now to make minor corrections. Can't seem to find the way bac. Maybe I did not save them properly
Edward H
I enjoy updating documents without creating a entirely new document. I wish there was shading an area after you erase to match the background of the document.
Theresa
PDF Filler has wonderful customers… PDF Filler has wonderful customers service. They provide a very extensive service and if I ever need such a comprehensive program again they will be whom I will sign up with. They took care of my needs and quickly helped me when I needed some extra help.
Jacquelyn
I signed up for the free trial and ended up not needing to utilize their services. I had thought I had cancelled it, but for some reason it never went through, so I ended up getting charged for the full year. I contacted their live chat and a representative named **** was very helpful and got the refund processed right away. Thank you for being gracious and so helpful! I very much appreciate this company's customer service. I will definitely use them in the future! :)"
Morgan
I have found the software to be easy to use and has features that similar sites don't have. I have not yet spent much time to learn all of its features but I plan to. I would like to create forms and sell them on your platform. I would like to create some form that would allow a business to evaluate and identify its essential functions so that they may operate efficiently in times of, say a global pandemic.
Jose R
Elisa stepped right into action and helped me with my accounting issue. It is so nice to be able to have an account services individual help a customer with ease. This is a very rare occasion especially during this pandemic. Thank you Elisa!!!!!
Neysa C
I think their customer service is excellent and very responsive. I was intimidated by the website but that is a reflection on my limited tolerance to "figure it out". ** ****** Pittsburgh, PA
Roseanne M
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