Speedy and excellent customer service I had a trial/billing issue and sent an email to their support email address. It was around midnight when I sent my email so I didn't think I would hear anything back from them until later that day during business hours. Not only did I hear back from them with an email almost immediately that night, but their representative resolved my issue right then and there. Superb customer service!

Thank you for your services Thank you for your services! I’ve been working on a very important document to correct my military records, for seven years I’ve been working towards correcting an Ilegal discharge from active duty from the Army. In February I received news that changed my while direction so I started over from scratch. My draft is now complete and now I have all the evidence and events storyboard complete. There was a very important PDF from 2012 that is no longer available on the .gov website so I resorted to Google and found it on your site. Your site helped me to gather the necessary blank PDF forms that proved they did indeed break thelaw. It was a lifesaver for me!

CUSTOMER SERVICE THE WAY IT SHOULD BE!! I was using pdfFiller to edit divorce documents I downloaded from the Court Clerks website. Being able to edit these documents was going to save me around $500 in attorney fees. When it was time to save and print I was directed to purchase the subscription. There are 2 options... you can pay for the whole year at once (paying $8 per month) or you can pay $20 per month and be billed each month. I accidentally authorized the whole year @$96 to be charged to my debit card. This was not my intention but I knew it was going to be such a hassle to get them to refund my money that had already cleared only to spend $20 with them. I contacted support thru the chat option anyway and found I was very wrong in my assumption. I was connected to Ray who in less than 5 minutes had refunded the difference of $76 back to my card and was inquiring if there was anything else I needed help with. This is how customer service should be and very rarely do I experience anyone who should bear the title of a customer service representative. THANK YOU RAY FOR YOUR HELP AND PDFFILLER FOR HIRING COMPETANT ENJOYABLE PEOPLE TO DEAL WITH YOUR CUSTOMERS.

I am using this very seldom and did not… I am using this very seldom and did not remember how to type onto a form and she showed me but i was clumsy and so she patiently and slowly did it again. She was very patient