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PLEASE FIX YOUR PRICING PAGE MAKE IT CLEAR THAT MONTHLY SUBSCRIPTION IS AVAILABLE ONLY IN THE MONTHLY PRICING PAGE NOT COMBINED WITH THE ANNUAL PRICING PAGE IT MAY GET CONFUSING FOR CUSTOMERS!
Anonymous Customer
I changed my review because of excellent customer service. I had issues with the product that made the program unusable for me and was not happy with the cost. A representative contacted me right away and refunded my money before I could even ask. For that, I am truly appreciative and wish more companies would follow their example.
James
It was really hard to find certain features like consolodating multiple PDFS into one. I also thought the package I bought came with the signature signing option - and apparently it didn't. 180/year is a lot to NOT have that feature. That's the main reason I chose it over others.
Nicki T
I think that it's a great thing. It makes fighting a case much easier. That more people don't use it. There is nothing else that I like least about it. My vice president used it also an has no problems with it. Being able to find what your looking for, then being able to fill form in an save it, then come back to it.
Greg M.
I've had an awesome experience using… I've had an awesome experience using the service thus far. It has exceeded my expectations and has become a reliable "go-to" for myself and my team.
selfdirectedlife
Verry helpful! Things I would change would be to add a paint can where you can color in an entire section. The only other problem i have encountered which may be my own doing is when i edit something and save it and then attach it in an email it looks blurry no matter what i try. Overall the website is great!
Anonymous Customer
Great customer service Great customer service! Emailed pdfFiller and received a prompt response from Grace, who managed to resolve the issue within minutes!!
Hiral Haria
Awesome Platform, got my offer letter prepared in minutes. I wished I could delete pages easily. overall, I'm satisfied. Also, how can I remove the watermark from my signature?
Anonymous Customer
Student charged 115€ despite cancelling… Student charged 115€ despite cancelling free trial – very disappointed I am extremely disappointed with my experience on pdffiller. I had signed up for the free trial, made sure to cancel it before the end, and yet I was still charged €115.20 for a full annual subscription without my consent. I am a student, and this unexpected charge has pushed my bank account into overdraft, causing me financial stress. I never agreed to any paid subscription, and when I log into my account, it still shows as “free”, proving that I had cancelled on time. After checking Trustpilot, I realized that many other customers are facing the exact same issue — this seems to be a recurring problem. I have contacted customer support and sincerely hope they will resolve this quickly and refund me. But this situation is really unfair and unacceptable.
Clément.T
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