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My experience Pryor to contact customer support via online chat wasn't a pleasant experience. However my representative went over and beyond in my opinion to resolve the issue for me. If customer support is this affect and expressed concern the way he did on a daily or frequent basis... then definitely purchase this product. Hands down.
Tamara
Directions to find the form to be edited could be more simple and spelled out. Through trial and error, I was able to edit the form to my satisfaction. Thanks.
George L
It worked great in a pinch, but given the cost and how often you may or may not need something like this, I wonder if it'd be cheaper to buy a program to use rather than to keep this going on a monthly basis. I think it really depends on your individual needs. Though, when I needed something typed and there was no fillable version, this site was a lifesaver!
Anonymous Customer
For the most part, it is a helpful tool. However, I will need to cancel my initial free subscription because one of the documents I would be using on a bi-weekly basis would be for payroll purposes. Unfortunately, when I scanned the document, I was not able to enter numbers in the fields. After several attempts, I checked the hardcopy document and it has a feature, which requires an applicant to fill in the document with a blue pen, something I was not aware of ahead of time. Evidently, the company had the documented protected to only read "handwritten", blue pen entries. I would be using the document as mentioned above for other candidates on a weekly basis and since this product, through no fault of its own, won't allow me to do that, it doesn't serve my business purposes.
Antonia C
All of my experiences by way of the help line has been professional and satisfying. The Reps are all pleasant and extremely helpful. I am a very satisfied customer, Thank you!
Tina P
Excellent tool. It's very feature rich and can be a bit confusing when trying to do some basic tasks. Once you explore a bit, it accomplishes what is required.
JK
The software could use some updating. It is not the easiest to edit the document. The app also kept crashing on me and I had to start all over again. It was very frustrating.
Jo-Ann K
Bruce immediately responded to my… Bruce immediately responded to my concerns, advised me what I needed to do to resolve the issue and followed up to make sure the issue was resolved. I was very pleased with his professionalism, customer service and follow through.
Carolyn Showell
working great so far, any difficulties are due to my lack of knowledge. My only suggestion is to hire one really dumb guy, and make it so its easy for him. Would you like me to send my resume'?
Gary B
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