Great product. Made tax time for my small business EASY and COST EFFECTIVE. I did my own tax documents and saved HUNDREDS of dollars the first time I used it because I didn't have to pay an attorney to do these simple forms.

I was shocked to learn AFTER I PAID that the "monthly" payment touted in 3 big choice boxes was ONLY and effective cost IF I paid an annual fee IN FULL. THAT WAS NOT CLEAR and I feel duped. However, I am extremely pleased with what you offer AND the ease of using your site. It is well worth the 29.99/month vs what I thought was 9.99. You really need to make that clear for your customers, though. Don't start a customer relationship with the customer feeling duped or tricked.

On a day that I was going to really need my PDFfiller, the service was interrupted. My auto renewal had frozen up somehow and I couldn't access the service I was paying for. I immediately contacted customer service and notified them of the issue. To say that they went right into action to fix my problem would be an understatement. PDFfiller - you're service is great. You're customer service is AWESOME. Thank you for not only addressing my issue quickly and efficiently but for going above and beyond to make up for the inconvenience to me.