Customer Service Is Great I used this service while at work and as a functional feature it is great, does what one needs it to do. However, as sometimes happens, I needed to charge this to my personal banking account at the time. When I left the company, I contacted their customer services team via their web based chat service and a kind lady named Monica answered my query. She was very helpful, diligent in helping me locate my details, and took her time to reassure me that the service subscription had ended and evening was a-ok. I know if I ever need to use this service I will come back, and part of the reason is because the customer care was absolutely spot on. Would recommend.

Kara was very professional in solving… Kara was very professional in solving the problem and in every question asked to her. I am really very happy with her work

I made the mistake of subscribing to a… I made the mistake of subscribing to a year subscription with annual price due at sign on. I only wanted to test the site and see if it was right for me. I noticed within a few hours what I had done when I checked my banking account. I got online with their live chat support. I talked to someone named Sam and within 5 minutes, Sam had fixed my account to only a month subscription, refunded me all my money minus the monthly subscription. My mistake, Sam fixed immediately and was so nice and helpful. Great customer support!

Wonderful Customer Service I recieved a charge for $96 today for a membership which I had believed I had cancelled. After contacting customer service, Sally was able to not only refund my $96, but also cancel my membership as I had only needed it briefly for a project for school. Within less than 3 hours all of my needs were met and taken care of. I have never experienced such amazing customer service.