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Last updated on Jan 5, 2026

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After a slow start and feeling misled by the "fill in your form for free" and then having to pay, I did get a full refund. The tech support was excellent - they were the only ones, that I could find, that could get me the rather complex fill in form from NY State Tax authorities (RP-5217). I still feel I should not have to pay a third party to file a required tax form - but that is an issue I'll have to take up with NYS, wish me good luck with that one.
Robert
There was one issue- the orange pen would pop up when highlighting a word or sentence, suggesting an edit I assume. I would click it then stare at a blue circle waiting waiting waiting. I would just close the entire website and come back.
Anonymous Customer
It works well overall It works well overall. I like being able to take an existing form and change the names of the form elements to match our database. The one issue I just had was with text alignment for a text box. I do not see the property for that. My workaround was to copy an existing text box that was center aligned.
Grant Theobald
What do you like best? I like how easy it is to use and all my documents are automatically saved. This has increased my productivity so much being able to combine documents and have people sign. What do you dislike? There are a few steps to save, print, or download to your local desktop which can be a little time-consuming. But I also appreciate that it verifies with you that the correct function is happening. What problems are you solving with the product? What benefits have you realized? The ability to edit and few pdf documents. I really like that pdf's can be combined and shared. There's so many functions of pdf filler that is so helpful to help me be more productive.
User in Civic & Social Organization
Could be worse! Cheap, handy, available on all my devices. Billing department works very fast and efficient. Glitches and crashes while I am doing offline editing. What do you think about this review?
Garreth Bloom
I would recommend this site I have found the site easy to use and have not any problems with it. If I hit a snag with the functions I contact the team and they always sort it out for me. It certainly has made my work more efficient now that I am working from home.
Ms Wendy
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