It worked like a charm, but although I figured it would be a paid service, but it would have been nice to know it was and how much before I got started.

Pretty easy to use...so far. The only thing that concerns me was I didn't realize I had to pay for this until I had finished filling out a complex form. How did i miss that information at the beginning?

great and very handy util. support in mobile and dasktop is awesome. ui needs to be simplified. if i have to diwnload a doc, i have to go thre four steps now..

Ease of filling the forms. There is one change if you can make will be great... in date of birth column, once you click on it, you have to put the MM/DD/YYYY. If you can allow to override that and just put the year, that will be of help. In my case where my father was born in 1920 and his date of MM/DD is not known, I'm forced to fill it with incorrect information.