wasn't aware i was paying for it until i saw the charge on my bank statement. that should have been clearer. will know more about how much i like it when i print the documents i have entered. i also would like a tech support number as i am very bad with computers.

Nothing Particular other than finding out the particular IRS forms I expected to print from the IRS wasn't acceptable to download and print, and I had to purchase them when you advertise free IRS forms.

The service is great and has come in handy in ways I had not expected. However, you lose 2 stars for my initial experience of first being asked to to pay, by a pop-up, to see a form that was submitted and then after paying being told by another pop-up that I need to upgrade to a more expensive plan. The first pop-up should have presented the correct plan. Felt a little like a bait and switch. But I gave you back one star due to the fact that support was able to fix the problem, quickly.

I am so thankful for its many abilities. I am glad that I can skip the conversion to Microsoft Word first before I can fill the form or edit a document. It has saved a lot of time for me.

I like the signature feature that gives a lot of options. I wish there was a better way to add information and have it look nice, but it does have the flexibility to add something anywhere, so that is nice.