Amazing Customer Service While I was reviewing a couple of unauthorized charges on my PayPal account I noticed they were from PDF filler. Upon further investigation as to what PDF filler is, I realized that this was due to something a professor from a course I had taken last year had required the class to use to complete an assignment. He assured us that though we may need to put in our personal information, the service we were using would be "free". I did not realize that “free” was then turned into a renewable purchase fee. I contacted PDF filler to dispute the charges and explained what had happened. This company responded to my email with genuine kindness within a couple of hours to assist me with providing a refund upon receipt of a response providing verification information. I emailed them the information and again, within a couple of hours, I received a response that I had been refunded the fee. I appreciate how professional, considerate, and amazingly responsive this company has been- the whole process was quick and painless and I will certainly consider using PDF Filler in the future should I need such a service!!

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Document Signing and Editing Issues I just spent about an hour or so with Kara, one of your most helpful and patient online chat professionals. I was in the process of completing a contract and addendums where my Buyer was pressing me. I sent it out to my Seller and the Buyer once and ran into a number of editing and fillable field issues. So I recalled it. Kara took me step by step through each issue and patiently explained everything to me via zoom and screen share. She even went a step further and pointed out some features to me that will help me in the future. Even though I was a bit stressed in trying to get my documents completed, she calmed me down with her knowledge level and patience.I sure hope if I ever need pdfFiller's live chat support again, I'm lucky enough to get Kara again or someone with the same level of expertise. I enjoyed chatting and working with her.Joyce