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Great product.
Good interface gives you all the options you need in one place. Clear and easy to understand. The only downside is remembering its a browser only interface, remembering the product name and having to navigate to the URL to begin. Not an issue for a daily user, but if you use only intermittently like I do, I have to make myself a reminder. To that end, I think its a little expensive for a casual user; but I do still like the interface so much that it overrides my concern on cost.
2015-12-02
Wow, I am just testing the functionality of this system. If it does what I think it can its like having a personal secretary/ administrative assistant. I will gladly pay the premium for the service. My one concern, I want to make sure the is confidentiality and protection for the documents I'm transmitting as they are confidential. These days identity theft and misuse of personal protected inforamtion is critical so, you're assurances my site is secure and my documents I choose to fax and mail from PDF filer are not being inappropriately accessed by PDF filler employees is good to share. I like the email code you require for me to log in, that gives me security. I would like to know that when "chatting" with your team, they can't see my actual documents, just my account. I have no reason not to believe your site is secure, but just sharing. I am considering purchasing a small business, I would use your service daily and would like to be able to "buy up" credits for additional fax capabiltiy. Great service ! I've already referred your system to at least 4 different companies including the mortgage company I'm working with on the purchase of my business who has stated they will refer their clients to it. Thank you.
2018-04-26
Customer service was excellent
Customer service was excellent, they addressed my issue promptly and everything was resolved immediately. Excellent experience.
2022-02-14
Super customer service
Used this as a one off and forgot to unsubscribe and when i was charged i asked for a refund and the customer service team were very understanding and kind to refund me. Bruce in particular was quick and helpful!
2021-12-22
THE ONLY THING IS IT MAKES ME PAY…
THE ONLY THING IS IT MAKES ME PAY EVERYTIME I LOG OFF AND LOG BACK IN AND WANT TO PRINT. i THOUGHT IT WAS A MONTHY FEE BUT IT MIGHT NOT BE SO LOOK OUT FOR THAT.
2021-06-07
Great Customer Service
Very helpful. Excellent app. I had to cancel due to funding and Sarah helped me immediately. Excellent customer service. Thank you!
2020-10-18
I love the product and service
I love the product and service, and will soon use all my 5 licenses. Honored to reference your Company for any prospects. Keep up the good work and stay safe.Thanks and regardsAlan L. Krishnan(703) 628-6422
2020-06-01
My amount of payroll is small and…
My amount of payroll is small and uncomplicated, and therefore this site/tool met my need! Simple and uncomplicated.
2025-01-12
I needed a HIPAA compliant PDF editor and found this one. Lost the document I was working on but was helped by chat and got it back. Very relieving!
2025-07-09
#1 usability according to G2
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