Extend Contact Resolution Gratis
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Top-rated PDF software recognized for its ease of use, powerful features, and impeccable support
Every PDF tool you need to get documents done paper-free
Create & edit PDFs
Generate new PDFs from scratch or transform existing documents into reusable templates. Type anywhere on a PDF, rewrite original PDF content, insert images or graphics, redact sensitive details, and highlight important information using an intuitive online editor.
Fill out & sign PDF forms
Say goodbye to error-prone manual hassles. Complete any PDF document electronically – even while on the go. Pre-fill multiple PDFs simultaneously or extract responses from completed forms with ease.
Organize & convert PDFs
Add, remove, or rearrange pages inside your PDFs in seconds. Create new documents by merging or splitting PDFs. Instantly convert edited files to various formats when you download or export them.
Collect data and approvals
Transform static documents into interactive fillable forms by dragging and dropping various types of fillable fields on your PDFs. Publish these forms on websites or share them via a direct link to capture data, collect signatures, and request payments.
Export documents with ease
Share, email, print, fax, or download edited documents in just a few clicks. Quickly export and import documents from popular cloud storage services like Google Drive, Box, and Dropbox.
Store documents safely
Store an unlimited number of documents and templates securely in the cloud and access them from any location or device. Add an extra level of protection to documents by locking them with a password, placing them in encrypted folders, or requesting user authentication.
Customer trust by the numbers
64M+
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4.6/5
average user rating
4M
PDFs edited per month
9 min
average to create and edit a PDF
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Cloud-native PDF editor
Access powerful PDF tools, as well as your documents and templates, from anywhere. No installation needed.
Top-rated for ease of use
Create, edit, and fill out PDF documents faster with an intuitive UI that only takes minutes to master.
Industry-leading customer service
Enjoy peace of mind with an award-winning customer support team always within reach.
What our customers say about pdfFiller
See for yourself by reading reviews on the most popular resources:
I am a self represented defendant in a small claims case. I cannot afford an attorney. With the robust capabilities, and plenty of time on my hands, I can plow through the case law and ca civil codes, but I can't readily find and fill out forms. PDFfiller has the forms I need and does a credible job of filling them out.
2016-06-15
Directions for completing fillable forms were very clear, easy to follow, and concise. This is a great product for someone who is in need of fillable forms on a regular basis. Highly recommended.
2019-05-05
What do you like best?
Easy accessibility, signature verification, conversion to other formats, storage of documents, and ability to share to multiple platforms.
What do you dislike?
Zip Files - have to open and resave docs needed for uploading to other sources.
Recommendations to others considering the product:
Must be familiar with Zip files; Dashboard is super user-friendly; would not recommend for an occasional user - should have consistent need for the various services it provides.
What problems are you solving with the product? What benefits have you realized?
A quick and easy tool for conversion of docs to other formats compatible for social media marketing. And easy signature option of docs required for business transactions.
Easy accessibility, signature verification, conversion to other formats, storage of documents, and ability to share to multiple platforms.
What do you dislike?
Zip Files - have to open and resave docs needed for uploading to other sources.
Recommendations to others considering the product:
Must be familiar with Zip files; Dashboard is super user-friendly; would not recommend for an occasional user - should have consistent need for the various services it provides.
What problems are you solving with the product? What benefits have you realized?
A quick and easy tool for conversion of docs to other formats compatible for social media marketing. And easy signature option of docs required for business transactions.
2019-01-29
Great program a fairly easy to use
Great program a fairly easy to use. We had to cancel because my company could not justify the expense of the program at this time.
2023-05-11
I often come across documents and…
I often come across documents and pdfFiller gives you the ability to create fillable documents and convert from one format to another. These functions are very useful to me in my work. The app is practical and easy for me to use. And also the price is good. Now I will use only pdfFiller
2022-12-29
I actually subscribed to PDF filler through our business. After we sold out business the new owners used a different service. However, I really rate this product so I subscribed to it personally to use when needed for signing anything. Really great web application!
2021-11-24
Easy to edit.
I had a little trouble completing the form correctly but it was my fault. I went back and made corrections easily and all seems fine.
2021-09-13
Dee was awesome!
Dee was awesome! helped me out in an intricate issue that needed urgent resolution. Patient with me throughout the whole process and very helpful.
2021-02-16
What do you like best?
It is very easy to use & the PDF stay in the system in case you want to go back to it.
What do you dislike?
I have no dislikes. It saves me so much time
What problems are you solving with the product? What benefits have you realized?
I can very easily upload any PDF & undate it or make any change i need to make or just add some information to it.
2020-08-06
For pdfFiller’s FAQs
Below is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
What if I have more questions?
Contact Support
How do I increase first call resolution?
Keys to Improving First Call Resolution in Your Contact Center. Understand Your Issues and Fix Them. Analyze Customer Contact Behavior to Anticipate Their Needs. Invest in Call Center Software that:: Optimize Your Support Structure. Engage in Total Contact Ownership.
How do you calculate first call resolution?
The total number of calls resolved correctly on the first attempt divided by the total number of calls in a given period of time. The total number of calls resolved correctly on the first attempt divided by the total number of first calls.
What is first call resolution rate?
For a service desk, first contact resolution (FCR) is the percent of contacts that are resolved by the service desk on the first interaction with the customer. For live calls or web chats, this means that the customer's issue is resolved before they hang up the phone or end the chat session.
How do you calculate resolution?
Formula: (Solved Tickets) / (Tickets Received) x 100 = Resolution Rate. Common uses of Resolution Rate. Important: We advise that when looking into Resolution Rate, you take into consideration the number of Reopened Tickets, because, taken alone, this metric won't tell you the entire story.
What is the industry standard for first call resolution?
According to research from Metricate, the First Call Resolution industry standard is 74%. This number varies significantly by product, industry, etc. To elaborate on the First Call Resolution industry standard, anything south of 40% is considered low, and anything north of 90% is considered high.
How are repeated calls calculated?
Your Repeat Customer Rate is calculated by dividing your Repeat Customers by your Total Paying Customers. Every store has two types of customers: New Customers and Repeat Customers. Knowing your Repeat Customer Rate will show you what percentage of customers are coming back to your store to shop again.
Why is First Call Resolution important?
FCR not only helps gauge customer satisfaction the higher your first-call resolution rate, the more satisfied your customers tend to be and, as a result, drive customer loyalty, but also measures your agents' efficiency and, ultimately, acts as an important factor in contact center profitability.
How do I drive my first call resolution?
Ask the customer if the problem has been resolved. Post-call customer satisfaction survey. Give your staff the authority they need. Have I resolved your issue? Conduct a contact driver analysis across teams. Cross-train agents. Capture the 'No's. Drive down customer effort.
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