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See for yourself by reading reviews on the most popular resources:
It's probably just me but it's hard to figure out what does what.Also trying to figure out what I can move on a PDF and what I have to erase and fill-in again. Otherwise I think it's one of the best. I should also say seems be working with my Dragon NaturallySpeaking
2019-04-11
I like that you can edit a document as well as sign it! Also you can add signatures afterwards if you forgot the first time!Easy to use and a nice set out.
2020-03-31
What do you like best?
Easy way to sign documents and convert forms into different formats.
What do you dislike?
The search functionality on the ipad app is poor.
Recommendations to others considering the product:
do it.
What problems are you solving with the product? What benefits have you realized?
I can communicate with my office staff by easily "sharing" the forms online and they can easily e-fax forms elsewhere.
Easy way to sign documents and convert forms into different formats.
What do you dislike?
The search functionality on the ipad app is poor.
Recommendations to others considering the product:
do it.
What problems are you solving with the product? What benefits have you realized?
I can communicate with my office staff by easily "sharing" the forms online and they can easily e-fax forms elsewhere.
2018-01-02
What do you like best?
i like tha twe can make changes wright in PDF and fax right away
What do you dislike?
I like everything about PDF is it most convenient to use
What problems are you solving with the product? What benefits have you realized?
faxing benefits
i like tha twe can make changes wright in PDF and fax right away
What do you dislike?
I like everything about PDF is it most convenient to use
What problems are you solving with the product? What benefits have you realized?
faxing benefits
2019-05-28
I had a really excellent experience…best app ever
I had a really excellent experience with this company and will definitely use them always! Great customer service and prompt reply- Anna from customer service was really fast and great! Best app ever!!
2019-07-03
IT'S BETTER THAN DOCUSIGN
I like that you can send to other to sign just like docusign. You can also fill in the blanks. You can share the info and even print. Also is not too pricey.
What I don't like is, when I send to multiple signers anyone can sign even on my signature. I wish they'd allow set signatures per person so that folks won't get confused .
2017-11-14
I just signed up with pdfFiller
I just signed up with pdfFiller
I am a financial Advisor in Edmonton, Alberta Canada
I have been a Broker for 46 years and I use to have an admin assistant that handled all my paperwork
But now I work from home, no admin person or receptionist, I am Chief Bottle washer & Cook
I chatted with Bob Today on a Technical issue on the size of a PDF, He was able to reduce it
I am very happy I found pdfFiller, my new assistant
that doesn't drink my coffee
I will be referring associates to pdfFiller
Thanks
Barry Fisher, JBF Financial
2024-02-06
The Best PDF Field Configuration Sodftware
By Far, the easiest tool and best option to modify PDF and define all Filling fields, however you want. i have no complaints at all, only my gratitude.
2023-06-01
I am a relatively new user to pdffiller, but have found the platform user friendly and does exactly what I need it to. Helping me modernise a lot of statutory requirements for e-signatures and template creations.
When I experienced issues loading documents due to permissions through my work network, the support team at pdffiller responded quickly and continued assisting myself and co-ordinated with my employers IT support function to resolve it within 24 hours, allowing me to get on with my job.
2020-09-25
For pdfFiller’s FAQs
Below is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
What if I have more questions?
Contact Support
How do I improve my first call resolution?
Understand Your Issues and Fix Them. Analyze Customer Contact Behavior to Anticipate Their Needs. Invest in Call Center Software that:: Optimize Your Support Structure. Engage in Total Contact Ownership.
Why is First Call Resolution important?
FCR not only helps gauge customer satisfaction the higher your first-call resolution rate, the more satisfied your customers tend to be and, as a result, drive customer loyalty, but also measures your agents' efficiency and, ultimately, acts as an important factor in contact center profitability.
What is the first call resolution?
In customer relationship management (CRM), first call resolution is properly addressing the customer's need the first time they call, thereby eliminating the need for the customer to follow up with a second call. Talk time (the average time an agent spends on each call) is a common call center performance metric.
Why is it important to resolve a customer's issue within the first contact?
Gain Customer loyalty: Resolving customers issues and concerns in the first call goes a long way. Customers feel they are being acknowledged and valued by the organization, eliminating the thought of switching companies. This improves customer retention and repeat businesses.
What is a good FCR rate?
Generally, the industry benchmark for FCR is between 70 and 75%. However, there are many ways to measure FCR, and percentages will likely change depending on the method you use. This makes it impossible to accurately benchmark FCR across the contact center.
How do you calculate first call resolution?
The total number of calls resolved correctly on the first attempt divided by the total number of calls in a given period of time. The total number of calls resolved correctly on the first attempt divided by the total number of first calls.
What is first call resolution rate?
For a service desk, first contact resolution (FCR) is the percent of contacts that are resolved by the service desk on the first interaction with the customer. For live calls or web chats, this means that the customer's issue is resolved before they hang up the phone or end the chat session.
How do you calculate resolution?
Formula: (Solved Tickets) / (Tickets Received) x 100 = Resolution Rate. Common uses of Resolution Rate. Important: We advise that when looking into Resolution Rate, you take into consideration the number of Reopened Tickets, because, taken alone, this metric won't tell you the entire story.
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