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Wish that the tools were better on the app. Very limited there.
Also that there was a square/box that could be drawn, not just the addition of a circle.
2015-10-11
Very versatile software for editing (specifically filling in) PDF documents. I looked specifically for software to fill out tax forms and PDFfiller exceeded my hopes and expectations. Good job.
2016-03-27
What do you like best?
The program is easy to use and super convenient. Your documents are always with you on the server PDFIller provides.
What do you dislike?
Getting in touch with a person in customer service is impossible and emails to cust. serv. have not been answered. I originally signed up as a single user; but then as my needs expanded at my office, I added and paid for three more users. For a while everything worked without issue, but then the other three users could not log-in and the different prompts in my dashboard were saying the subscriptions were active and to this day my office staff works through my sole account which can knock someone off in the middle of something.
What problems are you solving with the product? What benefits have you realized?
The fax benefit is awesome. I use the program with my insurance agency. It is way more user friendly than Adobe and you don't need a separate service to send a client a form to sign.
The program is easy to use and super convenient. Your documents are always with you on the server PDFIller provides.
What do you dislike?
Getting in touch with a person in customer service is impossible and emails to cust. serv. have not been answered. I originally signed up as a single user; but then as my needs expanded at my office, I added and paid for three more users. For a while everything worked without issue, but then the other three users could not log-in and the different prompts in my dashboard were saying the subscriptions were active and to this day my office staff works through my sole account which can knock someone off in the middle of something.
What problems are you solving with the product? What benefits have you realized?
The fax benefit is awesome. I use the program with my insurance agency. It is way more user friendly than Adobe and you don't need a separate service to send a client a form to sign.
2019-08-15
Eliza was a huge blessing to me as she…
Eliza was a huge blessing to me as she was able to expeditiously resolved my concerns. She did it in a very timely manner and with kindness
2019-07-26
Quick download, easy fillable PDF forms online
very practical online fillable forms but using the snail mail from the IRS, i was able to obtain the same forms via mail a week later. I like its free trial but only needed the 2022 W2 form and not the entire services
2023-06-01
Great Customer Service!
I had a billing/subscription issue and it was fixed in less than one minute. I had Sam as a support and he was very pleasant to work with. Thank you for having great customer service.
2023-05-26
pdfFiller Good for buisness
My overall experience with pdfFiller has been a positive one. I would recommend to others in our industry that deal with a lot of forms to connect with customers.
The ability to use the pdfFiller for our customers to submit forms that needed editing in the field.
The lack of options on the form editor to add buttons and boxes for surveys.
2021-07-22
I was happy that I found my forms, but you should have...
I was happy that I found my forms, but you should have said from the first that it was a trial, I do not remember being told that It would cost me, but that's ok, I filled out and printed 3 N-311 Hawaii forms, which printed 5 sheets, I will gladly pay for them, but I do not want to continue my subscription to pdfFiller. I don't think I will ever need it again, but I do thank you for being there when I needed you.
2020-06-02
Wonderful Customer Service
I recieved a charge for $96 today for a membership which I had believed I had cancelled. After contacting customer service, Sally was able to not only refund my $96, but also cancel my membership as I had only needed it briefly for a project for school. Within less than 3 hours all of my needs were met and taken care of. I have never experienced such amazing customer service.
2024-12-25
#1 usability according to G2
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