Try an alternative to Free Tax USA Support Chat

Use pdfFiller instead of Free Tax USA to fill out forms and edit PDF documents online. Get a comprehensive PDF toolkit at the most competitive price.
Drop document here to upload
Select from device
Up to 100 MB for PDF and up to 25 MB for DOC, DOCX, RTF, PPT, PPTX, JPEG, PNG, JFIF, XLS, XLSX or TXT
Note: Integration described on this webpage may temporarily not be available.
0
Forms filled
0
Forms signed
0
Forms sent

Discover the simplicity of processing PDFs online

Card illustration
Upload your document in seconds
Card illustration
Fill out, edit, or eSign your PDF hassle-free
Card illustration
Download, export, or share your edited file instantly
Top-rated PDF software recognized for its ease of use, powerful features, and impeccable support
Users Most Likely To Recommend - Summer 2025
Grid Leader in Small-Business - Summer 2025
High Performer - Summer 2025
Regional Leader - Summer 2025
Easiest To Do Business With - Summer 2025
Best Meets Requirements- Summer 2025

Every PDF tool you need to get documents
done paper-free

Card illustration

Create & edit PDFs

Generate new PDFs from scratch or transform existing documents into reusable templates. Type anywhere on a PDF, rewrite original PDF content, insert images or graphics, redact sensitive details, and highlight important information using an intuitive online editor.
Card illustration

Fill out & sign PDF forms

Say goodbye to error-prone manual hassles. Complete any PDF document electronically – even while on the go. Pre-fill multiple PDFs simultaneously or extract responses from completed forms with ease.
Card illustration

Organize & convert PDFs

Add, remove, or rearrange pages inside your PDFs in seconds. Create new documents by merging or splitting PDFs. Instantly convert edited files to various formats when you download or export them.
Card illustration

Collect data and approvals

Transform static documents into interactive fillable forms by dragging and dropping various types of fillable fields on your PDFs. Publish these forms on websites or share them via a direct link to capture data, collect signatures, and request payments.
Card illustration

Export documents with ease

Share, email, print, fax, or download edited documents in just a few clicks. Quickly export and import documents from popular cloud storage services like Google Drive, Box, and Dropbox.
Card illustration

Store documents safely

Store an unlimited number of documents and templates securely in the cloud and access them from any location or device. Add an extra level of protection to documents by locking them with a password, placing them in encrypted folders, or requesting user authentication.

Customer trust by the numbers

64M+
users worldwide
4.6/5
average user rating
4M
PDFs edited per month
9 min
average to create and edit a PDF
Join 64+ million people using paperless workflows to drive productivity and cut costs

Why choose our PDF solution?

Cloud-native PDF editor

Access powerful PDF tools, as well as your documents and templates, from anywhere. No installation needed.

Top-rated for ease of use

Create, edit, and fill out PDF documents faster with an intuitive UI that only takes minutes to master.

Industry-leading customer service

Enjoy peace of mind with an award-winning customer support team always within reach.

What our customers say about pdfFiller

See for yourself by reading reviews on the most popular resources:
4.9/5 Stars. Not a full 5 because I felt as though there was a bit of deception as far as the subscription process was concerned but my problem was resolved quickly and more importantly EASILY! As far as PDFfiller as a program, it is EXCELLENT and EASY!!!! No hassle!
Dana D
2015-09-03
Just starting out, but very satistied at this time - thanks so much - You would make MILLIONS if you had a button to consult a tax person with questions - THAT would be so great - Your marketing group should've suggested this! From an old marketeer, Barbara
Barbara S
2017-04-03
EXCELLENT. WOULD LIKE TO HAVE THE UNAVAILABLE FEATURES SHADED GREY. AND NOT VIEWED AS ABLE TO USE, AND THEN FIND OUT I HAVE TO "UPGRADE" TO NEXT LEVEL TO USE. THAT BECOMES ANNOYING A MAKES ME USE PRODUCT LESS
DAN W
2017-04-11
I have to make multiple fillable forms and pull in Texas Real Estate transaction forms. I need to know how to utilize this product all the way around.
Jennifer B
2017-07-07
What do you like best?
I can take forms from online and my computer and can easily and neatly fill them in. I also love the form creation feature.
What do you dislike?
Learning to create forms is much harder than expected.
Recommendations to others considering the product:
Great service. Uploading and using forms is intuitive and easy. Allow time for learning if creating own forms.
What problems are you solving with the product? What benefits have you realized?
I mainly use it to complete and store forms. I plan to use it to create forms in the future.
Nancy A. Burnett
2018-01-02
What do you like best?
In our busy world, it is great to find a tool like PDFfiller to make things easier and to make sure private information is kept private. We no longer send attachments that can be read in an email that has sensitive information. Using templates has cut down our document sharing time! We now create a template that can be used over and over again. The big win in the form filling tool is the ability to add validation for the data entry.
What do you dislike?
The only complaint I get from users is PDFfiller documents are not showing up in their primary inbox. They have to search for them. We made it mandatory to check the box to send a copy of the email notification to our email address. This has made it easier to forward the email with the secure link to the recipient if they can't seem to find the PDFfiller email generated to them.
Recommendations to others considering the product:
Really take a look at your existing document and take the time to setup templates.
What problems are you solving with the product? What benefits have you realized?
In our office, we have tons of forms that need to have checkboxes and other types of validation done along with making sure it is easy for our users can easily sign the documents. PDFFiller provides the validation we need for our users to fill out forms properly. PDFfiller has multiple ways for users to sign electronically whether they are on their mobile device or their laptop; signing electronically is easy for them.
Debra Johnston
2019-03-08
As an online PDF editor, this service is perfect for me! Most of my PDF work is minor editing and signing PDF forms and documents. PDFfiller does everything I need and the fact that I can upload documents directly to the site is fantastic! The form creator isn't free, and you don't find this out until after you spend time creating your form. You have to subscribe in order to be able to download it. If you find it valuable, it's worth the price.
Cassie R.
2018-06-29
A great online software A great online software, easily linkable with Google Drive. You can modify as far as you want your documents, make signature and so much modifications. Really useful and safe for any documents.
Noé T.
2021-11-17
I needed a HIPAA compliant PDF editor and found this one. Lost the document I was working on but was helped by chat and got it back. Very relieving!
Melanie
2025-07-09

Free Tax USA Support Chat option: customer-centric service

According to various studies, U.S. companies shed more than $62 billion annually because of poor customer service, and seven out of ten shoppers say they’ve spent much more funds performing company using an organization that delivers excellent service.

What does it imply to reach out to tremendous client assist? We’ve recognized how our customer support is leading notch in on the internet document preparation.

Additionally to, the provision of typical problems and the creation of Help Center and FAQ blocks are further sources that help customers solve their summons. The other thing is the fact that once you can not foresee an issue and give useful particulars about the best way to solve it, it truly is far better to be proactive and inform consumers about achievable specialized issues without waiting for complaints.

With pdfFiller customer care, you get all the above which makes it a customer-centric platform as opposed to a channel-centric one.

How to switch from Free Tax USA Support Chat and use pdfFiller’s market assistance:

01
Log in for your pdfFiller account or begin a 30-day totally free trial.
02
Look about your Dashboard and verify out attributes.
03
Upload your documents and templates and proceed with editing.
04
Proceed with editing your kind, self-sign it, and send it out for signing.
05
Join our Neighborhood to locate assist from active customers.
06
Reach out to our professionals through live chat or submit the quick contact form.
07
Complete the fast get in touch with form or use our live chat should you nevertheless want aid.

That’s how easy it really is. It doesn't matter what assist line you because the consumer are in. Our specialists acquire a custom strategy to each and every situation. Help is obtainable 24/7. Operators are standing by!

pdfFiller is different from and not affiliated with Free Tax USA. With further questions about Free Tax USA products please contact Free Tax USA directly.

Require additional reasons to choose pdfFiller? Think about:

Integration with your favorite solutions which include Salesforce, Dropbox, Google Drive, and other people
Collaborating on documents in teams
E-filing tax forms straight with the IRS in a single click
Online notary
Ability to gather payments and sell proprietary forms
An audit trail for all your document transactions
Access to add-value items: airSlate, signNow, and US Legal

What gives to pdfFiller the edge over its competitors?

pdfFiller is not just a PDF editing and reading tool. It really is a multi-purpose platform for centralized document management. It lets you do everything the competitors do and goes beyond that, providing benefits you’d normally discover in several separated tools. With pdfFiller, you get all you may need for establishing effective document workflows.
Card icon
Hassle-free document management'
There is no need to download or install something. Just create an account, upload your documents, and start working immediately: rearrange, annotate, split, edit, merge, and much more you can do to document the way you choose. Then, send copies via email, fax, SMS, or even USPS.
Card icon
Unparalleled time-efficiency
In contrast to quite some competitors, we value your time and want you to become as productive as possible. Build templates for your most frequently used documents to prevent retyping data, fill out up to 1,000 uniform documents simultaneously, or extract data from forms in bulk.
Card icon
Large library of templates and forms
Need a standardized, fillable form here and now? Get it within the pdfFiller online library. Or generate a form completely from scratch by just adding fillable fields to your document. You can host or share forms in seconds, allowing anybody to fill them out online from any device.
Card icon
Straightforward e-signing and tax reporting
Thanks to the integrated signNow functionality, it is possible to e-sign documents on the go, gather signatures from a number of individuals, track the signing progress of a document, set a signing order, and more.
Card icon
Security and plenty of storage space
We care about the safety of one’s assets and think that storage limits shouldn't distract you out of your work. That is why pdfFiller enables you to keep your documents secure within the cloud with limitless storage. On top of that, you’ll be able to protect sensitive data with two-factor authentication and passwords.

Get documents done
from anywhere

Create, edit, and share PDFs even on the go. The pdfFiller app equips you with every tool you need to manage documents on your mobile device. Try it now on iOS or Android!

For pdfFiller’s FAQs

Below is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
What if I have more questions?
Contact Support
Filing taxes is simple and affordable with FreeTaxUSA. I'm thrilled that FreeTaxUSA asks all the right questions and all I do is fill in my info, and it's done! And, if I have a question, the answers at my fingertips with live chat.
Check Refund Status tool or by calling the IRS tax refund hotline at 1-800-829-1954.
Check Refund Status tool or by calling the IRS tax refund hotline at 1-800-829-1954.
To provide the most value to our customers, all customer support is provided through email or through direct messaging within the software. We do not offer phone support.
For the fastest information, the IRS recommends finding answers to your tax questions online. You can also call the IRS at 1-800-829-1040 or TTY: 1-800-829-4059. This option works best for less complex questions. Keep in mind that wait times to speak with a representative may be long.
Yes, FreeTaxUSA is safe. As an authorized IRS e-file provider, we have filed over 43 million tax returns. We take your security seriously with data encryption, secure IRS transmissions, and active account monitoring. Verifications through Trust, Digit, and SecurityMetrics ensure your data is safe.

#1 usability according to G2

Try the PDF solution that respects your time.
Users Most Likely To Recommend - Summer 2025
Grid Leader in Small-Business - Summer 2025
High Performer - Summer 2025
Regional Leader - Summer 2025
Easiest To Do Business With - Summer 2025
Best Meets Requirements- Summer 2025