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Upon using the PDFfiller, I needed to get some customer support. I got immediate attention and a quick resolve of my issue. They were extremely accommodating with no strings attached. The best customer service I have received in a long time!
2014-09-08
The pdf filler has been excellent to use to date. I haven't explored the other options available, such as sign and send, although, I will definitely look into a full options account.
Cheers.. Millway Security Scott Miller.
2017-06-23
Great extension. Only been using for a day. Only thing so far that I find fault with is that text entered on the android version of the app displays on a single line whereas on the Chromebook extension displays correctly
2017-10-17
it was easy to to do it
it was easy to to do it. I am a pensioner and cannot keep the subscription going. Only needed it once hence opted for free trial.
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2023-07-11
PDF Filler A Safe Way to Transmit Document and Secure Signature
Safe as document can be password protected.Easy to understand and use.
None that I can think of - I am satisfied for what it is.
2022-10-31
Phenomenal customer support.
I use pdf filler occasionally for signing docs, I recently had an issue with the website and dreaded contacting Cust support-and when I finally did it was by far the easiest, quickest interaction I've ever had with a cust support rep.Dee was polite, efficient, and knowledgeable. I was stunned, and impressed-thank you Dee
2022-02-07
I am a real estate investor
I am a real estate investor. This program allows me to sign and send contracts on the fly. This program was easy to start - I was using it to sign and edit contracts within the first 5 minutes. I very much recommend PDF Filler.
2022-02-01
Happy Customer
I am absolutely amazed at the customer service I received today. I accidentally purchased the wrong plan and had messaged these guys to advise and ask if they could put me on the plan I wanted and asked if I could get a refund for the difference that I paid. They done all of this within a matter of hours no questions asked they simply helped me with my request straight away. This kinda service was A++++ I would recommend them also the PDF filler is so easy to use and navigate I will be using this quite often.
2021-09-01
I usually use this program during a translation process when I get a request to translate a document in form of PNG or similar. But I believe that this app can still be further enhanced.
2021-02-18
For pdfFiller’s FAQs
Below is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
What if I have more questions?
Contact Support
How do I increase first contact resolution?
Understand Your Issues and Fix Them. Analyze Customer Contact Behavior to Anticipate Their Needs. Invest in Call Center Software that:: Optimize Your Support Structure. Engage in Total Contact Ownership.
What is first contact resolution?
Definition of First Call Resolution First-call resolution (FCR) is an important contact center metric and element of customer relationship management (CRM). The term is self-explanatory: a contact center's ability to resolve customer problems, questions or needs the first time they call, with no follow-up required.
What is first time resolution?
In customer relationship management (CRM), first call resolution is properly addressing the customer's need the first time they call, thereby eliminating the need for the customer to follow up with a second call. Talk time (the average time an agent spends on each call) is a common call center performance metric.
How do I drive my first call resolution?
Ask the customer if the problem has been resolved. Post-call customer satisfaction survey. Give your staff the authority they need. Have I resolved your issue? Conduct a contact driver analysis across teams. Cross-train agents. Capture the 'No's. Drive down customer effort.
How do you calculate FCR?
Calculating FCR is as simple as taking the total amount of feed consumed by the flock and dividing it by the amount of weight gained or the number of eggs produced. In other words, FCR equals input divided by output.
How can I improve my call flow?
Optimize your Homepage. Think about call redirection before voicemail. Take care of your audio files. Make your DTMF menus easier. Adapt your Call Flow to your opening hours.
Why is Call Flow important?
Configuring your call flow is an important part of utilizing the features that your phone service provides you. Utilizing your call flow effectively can be hugely beneficial by saving you both time and resources and by helping provide a positive customer experience.
How do you make a call flow?
Under Profile, select Tracking, Phone Calls. When the Phone Calls drop down opens, select Call Flows. 2At the top of the page, select + Add Incoming Call Flow at the top of the page. 3Select Basic Dial for a simple call flow that plays a greeting message to your caller and connects them to a recipient.
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