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To Whom It May Concern,
I need to let you know that I jumped the gun on submitting my prior severely bad review. Knoll G ended up figuring out the issue and assisted greatly in resolving it. She had much more patience than I had as I had been trying to figure out where everything had been changed to from when I used your site the year before. After 4 hours of much frustration, Knoll G saved the day. I would like to ask for you to somewhat disregard my initial review. I only say somewhat because I feel that the site had such a huge change from last year's "easy to use" formatting. I never needed to use support help. That said, I would like to praise Knoll G. She never gave up even when I did. Huge THANK YOU for not giving up Knoll! You're great and I hope you get some sort of reward for going above and beyond.
I would also like to add a technical note...I don't know how everything is viewed on the companies side, but it was very difficult to work with support in terms of the chat box. Every time Knoll G gave me a direction to go and I went (which means the screen changed), I would lose the chat box and had to wait for Knoll G to type and send me something before the box would reappear and then I could respond. It only added to my then current frustration so your site coders might want to look into that.
2017-05-22
What do you like best?
The best features are (1) the ability to easily import and that it converts with accuracy and (2) the ability to manipulate doc - more specifically merge, edit, copy, etc.
What do you dislike?
The only feature that does not seem intuitive at times is the folder structure and how the files are organized. When editing a doc it will always move a doc to the top because it is the most recently viewed or edited doc - but this sometimes makes it confusing. Similar to Outlook, it would be nice to have easier drag and drop feature for organizing the docs.
Recommendations to others considering the product:
This is a quick out of the box product, overall very intuitive and easy to use.
What problems are you solving with the product? What benefits have you realized?
Able to import and edit docs as well as having them signed online.
The best features are (1) the ability to easily import and that it converts with accuracy and (2) the ability to manipulate doc - more specifically merge, edit, copy, etc.
What do you dislike?
The only feature that does not seem intuitive at times is the folder structure and how the files are organized. When editing a doc it will always move a doc to the top because it is the most recently viewed or edited doc - but this sometimes makes it confusing. Similar to Outlook, it would be nice to have easier drag and drop feature for organizing the docs.
Recommendations to others considering the product:
This is a quick out of the box product, overall very intuitive and easy to use.
What problems are you solving with the product? What benefits have you realized?
Able to import and edit docs as well as having them signed online.
2019-02-25
very happy so far
very happy so far, awesome program for what I'm doing, fairly easy to navigate thus far, the real test will come in a few months when I'm using it a bit more to its potential.
2019-03-08
Scanned Editable Documents
This has enabled me to quickly take scanned business documents and turn them into editable documents that can be filled in repeatedly. Such a time saver.
2019-03-08
I signed up for the $1 trial but did not want the 1 year subscription -- refunded in two days!
I signed up for the $1 trial but did not use it for whatever reason. I have adobe DCF but used PDF filler one time to check it out or whatever. In any case, one month later I get hit with the $102.10 one year subscription charge I didn't see coming. I call expecting to be on hold for two hours.. but .. no... about a few minutes on hold and they refunded the whole thing.. refund hit in two days. So, I believe they should be applauded for that. I'm sure some people love it and go for the subscription. But it's really nice to know they're actually honest and refund the money if you ask.
2023-07-18
What do you like best?
It is very helpful to be able to fill pdf's in. It also saves paper and time. I hate having to print a form out, fill it in by hand and then scan it into the computer just to turn around and email it. With pdfFiller I can do the work on my computer, it looks professional and then I simply save it and email it. I also like the fax option.
What do you dislike?
Sometimes I have a little trouble getting everything just where I want it. But the more I use it the easier it becomes. I feel that I will like it even more the more I use it.
What problems are you solving with the product? What benefits have you realized?
I am solving the wasted paper and time. I am able to keep everything electronically. Forms look more professional. I do not have to pay a separate service for a fax line which I only use a few times a year, I fax straight from pdfFiller.
2020-08-27
IT IS VERY CONVENIENT WHEN WE NEED PRIOR YEAR TAX FORMS AT OUR FINGER TIPS. AS FOR ADMINISTRATIVE TEMPLATES, IT IS VERY RESOURCEFUL AND ABLE TO COMMUNICATE THROUGH EMAIL, FAX, ETC. THANK YOU.
2020-08-16
PDF Filler works great it has found every form I've ever queried
PDF Filler works great it has found every form I've ever queried. Even those really hard to find ones from Social Security or Veterans Administration
2025-05-02
My amount of payroll is small and…
My amount of payroll is small and uncomplicated, and therefore this site/tool met my need! Simple and uncomplicated.
2025-01-12
#1 usability according to G2
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