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What our customers say about pdfFiller
See for yourself by reading reviews on the most popular resources:
I'm so glad that I found with service. It makes getting paperwork completed without leaving the office. I signed up to use if for free. You only get a couple of free times to use the service. Then you have to pay for your account. I paid for it mainly because I can use it anytime I want to. No Stress of whether or not it's going to work or be correct. It Always Is Both.
2016-07-01
I have to make multiple fillable forms and pull in Texas Real Estate transaction forms. I need to know how to utilize this product all the way around.
2017-07-07
Some instructions were rather confusing but customer support helped me to find my forms and get them printed and deleted. Thank you for your assistance.
2019-06-06
What do you like best?
I like how intuitive PDFfiller works compared to using a typical graphic design application to fill out PDF forms. PDFfiller does a good job at understanding how to format common documents and makes it easy for me to download files after filling them out. I think that the pricing for PDFfiller is very reasonable and the website is designed very professionally.
What do you dislike?
I have been able to use PDFfiller very smoothly in the time that I've used it, but it's not always perfect when it comes to formatting certain documents. I think they are improving all the time though.
Recommendations to others considering the product:
I would recommend PDFfiller for filling out digital documents, for sure. I think if you compare it to other cloud-based software tools, you'll see that it can work more smoothly with your workflow in many cases.
What problems are you solving with the product? What benefits have you realized?
We work with lots of digital documents, and since it can take a long time to fill them out through printing, writing and scanning, PDFfiller really helps to streamline the document filling and signing process. Everyone on our team that uses PDFfiller was able to start using it without problems pretty quickly.
I like how intuitive PDFfiller works compared to using a typical graphic design application to fill out PDF forms. PDFfiller does a good job at understanding how to format common documents and makes it easy for me to download files after filling them out. I think that the pricing for PDFfiller is very reasonable and the website is designed very professionally.
What do you dislike?
I have been able to use PDFfiller very smoothly in the time that I've used it, but it's not always perfect when it comes to formatting certain documents. I think they are improving all the time though.
Recommendations to others considering the product:
I would recommend PDFfiller for filling out digital documents, for sure. I think if you compare it to other cloud-based software tools, you'll see that it can work more smoothly with your workflow in many cases.
What problems are you solving with the product? What benefits have you realized?
We work with lots of digital documents, and since it can take a long time to fill them out through printing, writing and scanning, PDFfiller really helps to streamline the document filling and signing process. Everyone on our team that uses PDFfiller was able to start using it without problems pretty quickly.
2020-02-15
kara was great
kara was great. I am an older computer geek who never got into such things as screenshots. Not only did kara patiently deal with my problem but she also helped me with her request of a screen shot. i have 2nd and 3rd level support at ibm on global WAN's so i have an appreciation for what Kara did for me. Please give her kudo's and preferably a raise for dealing with an older computer geek
2021-10-28
Just a few suggestions
I have used some other comparable products, but pdfFiller offers the online hosting that makes it super convenient for the user to fill out the form without having to download the form first. However, I have a couple of suggestions. I wish the pdfFiller could have the feature to automatically convert the raw entry data (e.g. phone number 1234567890) into the selected format (e.g. (123) 456-7890), instead of asking the user to enter it into the specific format. I also noticed the accident that some fields will be deleted accidentally when saving the edited version in LinkToFill. It happened several times to me when I was editing my file. Not sure if that's an internal bug or an accident from the internet interruption.
2021-06-05
Fill out, sign, and send in no time
Overall PDFFiller is a necessity for all organizations that have to sign and send documents in a daily basis. It is definitely worth it every penny.
The thing I like the most about this software is how easy it makes it for us to fill out forms, sign them and send them to other recipients. In my job, I have to be constantly filling out employment verifications and with this software, makes it extremely simple.
The price at the beginning was a bit high for us but all the functionalities make the price worth because of all the actions it helps me to do in seconds rather to find it different software to complete the same task.
2021-02-11
Had many of the forms I needed, however, surprised with researching NC business forms I found a 1997 form but not a 2000 form. Fortunately I can use a 2001 form for 2000 year.
2020-05-31
Had a problem with my subscription but…
Had a problem with my subscription but Brook was able to help me quickly and with quality assistance. Thank you!
2025-02-07
For pdfFiller’s FAQs
Below is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
What if I have more questions?
Contact Support
How do I drive my first call resolution?
Ask the customer if the problem has been resolved. Post-call customer satisfaction survey. Give your staff the authority they need. Have I resolved your issue? Conduct a contact driver analysis across teams. Cross-train agents. Capture the 'No's. Drive down customer effort.
How do I improve my first call resolution?
Understand Your Issues and Fix Them. Analyze Customer Contact Behavior to Anticipate Their Needs. Invest in Call Center Software that:: Optimize Your Support Structure. Engage in Total Contact Ownership.
Why is First Call Resolution important?
FCR not only helps gauge customer satisfaction the higher your first-call resolution rate, the more satisfied your customers tend to be and, as a result, drive customer loyalty, but also measures your agents' efficiency and, ultimately, acts as an important factor in contact center profitability.
How do you calculate first call resolution?
The total number of calls resolved correctly on the first attempt divided by the total number of calls in a given period of time. The total number of calls resolved correctly on the first attempt divided by the total number of first calls.
What is a good FCR rate?
Generally, the industry benchmark for FCR is between 70 and 75%. However, there are many ways to measure FCR, and percentages will likely change depending on the method you use. This makes it impossible to accurately benchmark FCR across the contact center.
How can I improve my call flow?
Minimum On-Hold Times during Calls. Nobody likes being put on hold during calls. Efficient Call Flow Management. Call centers get a lot of calls. Happy Calling Agents. Proper CEM integration. Listening to the Customers.
Why first call resolution is important?
FCR not only helps gauge customer satisfaction the higher your first-call resolution rate, the more satisfied your customers tend to be and, as a result, drive customer loyalty, but also measures your agents' efficiency and, ultimately, acts as an important factor in contact center profitability.
Why is it important to resolve a customer's issue within the first contact?
Gain Customer loyalty: Resolving customers issues and concerns in the first call goes a long way. Customers feel they are being acknowledged and valued by the organization, eliminating the thought of switching companies. This improves customer retention and repeat businesses.
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