Try an alternative to SmartFile Customer Help Gratis

Use pdfFiller instead of SmartFile to fill out forms and edit PDF documents online. Get a comprehensive PDF toolkit at the most competitive price.
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Upload your document in seconds
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Fill out, edit, or eSign your PDF hassle-free
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Download, export, or share your edited file instantly
Top-rated PDF software recognized for its ease of use, powerful features, and impeccable support
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Every PDF tool you need to get documents
done paper-free

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Create & edit PDFs

Generate new PDFs from scratch or transform existing documents into reusable templates. Type anywhere on a PDF, rewrite original PDF content, insert images or graphics, redact sensitive details, and highlight important information using an intuitive online editor.
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Fill out & sign PDF forms

Say goodbye to error-prone manual hassles. Complete any PDF document electronically – even while on the go. Pre-fill multiple PDFs simultaneously or extract responses from completed forms with ease.
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Organize & convert PDFs

Add, remove, or rearrange pages inside your PDFs in seconds. Create new documents by merging or splitting PDFs. Instantly convert edited files to various formats when you download or export them.
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Collect data and approvals

Transform static documents into interactive fillable forms by dragging and dropping various types of fillable fields on your PDFs. Publish these forms on websites or share them via a direct link to capture data, collect signatures, and request payments.
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Export documents with ease

Share, email, print, fax, or download edited documents in just a few clicks. Quickly export and import documents from popular cloud storage services like Google Drive, Box, and Dropbox.
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Store documents safely

Store an unlimited number of documents and templates securely in the cloud and access them from any location or device. Add an extra level of protection to documents by locking them with a password, placing them in encrypted folders, or requesting user authentication.

Customer trust by the numbers

64M+
users worldwide
4.6/5
average user rating
4M
PDFs edited per month
9 min
average to create and edit a PDF
Join 64+ million people using paperless workflows to drive productivity and cut costs

Why choose our PDF solution?

Cloud-native PDF editor

Access powerful PDF tools, as well as your documents and templates, from anywhere. No installation needed.

Top-rated for ease of use

Create, edit, and fill out PDF documents faster with an intuitive UI that only takes minutes to master.

Industry-leading customer service

Enjoy peace of mind with an award-winning customer support team always within reach.

What our customers say about pdfFiller

See for yourself by reading reviews on the most popular resources:
I am a slow learner...give me more time.I am 68 and not internet literate. It's better for me to fill out Government Forms through PDF Filler than in my own handwriting. It look very professional and understandable. It's like I got a Secretary. I would like to learn more about faxing and emails.
Bettye R
2016-12-05
The features are great. It would be nice to have the option to combine PDF documents. I also have an issue when entering text where the text box disappears and I have to click on the document again to enter text. Aside from that, he existing features are great and I would like to see how PDFfiller can improve in the future.
Anonymous Customer
2017-07-24
IT WAS VERY USEFUL TOMUSE. I WAS ABLE TO SEND MAILPIECE TO MY RECEIVER. IT WAS OKAY BUT THERE WERE MINOR ISSUE AS TO UPLOADING THINGS I WANTED TO FAX OR TO SEND OVER IT WAS A COMLPLICATION WITH THAT.
KIARIA C
2018-10-19
Makes creating and filling out forms a breeze! Overall, if you need to have PDF forms in your life, you couldn't ask for a better solution than this. I'm just waiting for the day when it the basic version isn't free anymore--let's hope it never comes! We live in the twenty-first century. So few things rankle me more than seeing someone's sent me a Word document and pretended it's a form. The same is true for people who send me PDFs and expect me to print and fill them out by hand. PDFfiller is the solution to all these problems and more. It makes the sending and receiving of forms so easy that even a kid could do it. I really have no complaints about PDFfiller. It does what it needs to do quickly and easily, and it didn't take me long to learn how to use it. Even things that once seemed formidable to me (for instance, the dreaded splitting and combining of PDFs) is easy with PDFfiller.
Elyse B.
2019-09-09
I needed to urgently get some documents compressed and I found this online and went on basic plan . The team support was very helpful . This is a very effective tool for all documentation work
Uma K
2023-09-11
This service is very user friendly and… This service is very user friendly and offers a wide range of editing tools. Perfect for filling out paperwork and editing invoices. For chromebook it's better use the service on a web browser rather than the app.
Jonathon C
2022-04-26
PDFfiller is the only website where I can sign any document that needs to be signed without any hassle or hidden fee's it also helps me on creating certain documents that I need as well as sending documents that needs to be signed by my clientele.
Courtney B
2022-03-03
Great customer service I messed up, and realized after being billed that I hadn't actually finished cancelling my membership. Customer service (Anna) was very helpful, voiding the payment and cancelling my membership, which is a far better policy than most companies have. Her messages were friendly and the response time was very quick.
Caroline
2021-09-21
I have used PDFfiller and it is a great time saver. By making any form to a can be filled. form online.. Its great to find a form that I need , but its not fillable, this fixs that... Their customer service is great, helped me the fist call..
STEPHEN S
2020-10-11

Smartie Customer Help alternative: customer-centric service

In accordance with various research, U.S. organizations drop more than $62 billion annually because of poor customer support, and seven out of ten shoppers say they’ve spent a lot more cash carrying out business with a company that delivers great service.

What does it imply to reach out to tremendous consumer help? We’ve identified how our customer service is foremost notch in on the internet document preparation.

We believe that first-class customer care implies following greatest practices, like valuing user time, having a pleasant attitude, and providing competent and well-resourced solutions. What is more, we take measures forward to exceed, not just meet expectations. Adhere to the steps under t? Check it oneself.

With pdfFiller consumer care, you receive all the above which makes it a customer-centric platform as opposed to a channel-centric 1.

How to switch from Smartie Customer Help and use pdfFiller’s technical support:

01
Log in to your pdfFiller account or commence a 30-day totally free trial.
02
Appear around your Dashboard and verify out features.
03
Edit, sign, collaborate on, and retailer your documents on-line.
04
Proceed with editing your type, self-sign it, and send it out for signing.
05
Use the aid search bar (the line at the number one in the web page) to ask queries.
06
Reach out to our professionals via live chat or submit the quick contact kind.
07
View the Aid Center’s topics to locate a necessary answer.

Pick the aid line that functions best for you personally. Locate suggestions and assistance getting probably the most out of robust editing attributes, managing your documents, and improving your business workflow with pdfFiller. Chat with our assistance group, produce a ticket, or get in touch with our representatives 24/7.

pdfFiller is different from and not affiliated with Smartie. With further questions about Smartie products please contact Smartie directly.

Require far more reasons to choose pdfFiller? How about:

Integration with the preferred services including Salesforce, Dropbox, Google Drive, and others
Collaborating on documents in teams
E-filing tax forms straight with the IRS in one particular click
Beginning at $8 per month, pdfFiller is far more cost-effective than most competitors
Online notary
An audit trail for all of your document transactions
Access to add-value items: airSlate, signNow, and US Legal

What gives to pdfFiller the edge over its competition?

pdfFiller is not only a PDF reader and editor. It really is a multi-purpose platform for centralized document management. It enables you to do anything the competitors do and goes beyond that, providing options you’d typically discover in a number of separated tools. With pdfFiller, you get all you may need for setting up powerful document workflows.
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Simple document management'
No need to download or set up anything. Just create an account, upload your documents, and start working straight away: convert, split, rearrange, edit, annotate, and more things you can do to document the way you choose. Then, send copies by using email, fax, SMS, and even USPS.
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Unparalleled time-efficiency
As opposed to quite a handful of our competitors, we respect your time and want you to become as productive as possible. Generate templates for the most frequently used documents to avoid retyping information, fill out up to 1,000 uniform documents at a time, or extract data from forms in bulk.
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Extensive library of templates and forms
Need a standardized, fillable form here and now? Obtain it within the pdfFiller online library. Or make a form yourself by just adding fillable fields to your document. You are able to host or share forms in seconds, enabling anyone to fill them out online from any device.
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Uncomplicated e-signing and tax reporting
Due to the integrated signNow functionality, it is possible to e-sign documents on the go, collect signatures from multiple people, track the signing progress of a document, set a signing order, and more.
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Security and plenty of storage space
We care about the security of one’s assets and think that storage limits shouldn't distract you from your perform. That is why pdfFiller allows you to keep your documents safe inside the cloud with unlimited storage. On top of that, you are able to protect sensitive data with two-factor authentication and passwords.

Get documents done
from anywhere

Create, edit, and share PDFs even on the go. The pdfFiller app equips you with every tool you need to manage documents on your mobile device. Try it now on iOS or Android!

For pdfFiller’s FAQs

Below is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
What if I have more questions?
Contact Support
ContentClick Start, select Run, and then enter cmd to give you a blank c:\\> prompt. Enter ftp. Enter open. Enter the IP address or domain that you want to connect to. Enter your username and password when prompted.
Step 1 — Connect to Smartie at https://app.smartfile.com using your normal credentials. Step 2 — Drag and drop (or browse) your files into the Smartie folder. The file will appear in the specified folder after upload.
Smartie 101 The BasicsStep 1: Create the folder. Click Other dropdown and select Create Step 2: Create the user. Click the Users tab (only available for Admins & Managers) Step 3: Upload a file. Click the Files tab. Step 4: Send a link. Select the file you uploaded. Feb 6, 2013

#1 usability according to G2

Try the PDF solution that respects your time.
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