When I first signed up, I only wanted a personal account. They system did not provide me with an option to choose, that I could see, between accounts. It automatically signed me up for professional and now I have to jump through a few hoops to cancel the pro and sign up for personal.

Support was excellent! I had trouble sending 28 page document and all I needed to do was change my setting and support showed me steps! Great job!!!

The price is kind of crazy, I am a single mother of 3 and I am on a limited budget. The program itself is fantastic, but the price is hard for me to justify buying. :(

Extremely Useful, Slightly Non-Intuitive Love the program/service/software and all its online functions, including the US Legal Forms integration for documents like wills and trusts. But it is a little clunky/non-intuitive in terms of user experience and interaction–be prepared to spend time clicking around to find not only your own documents, but also the service's libraries. Looking forward to integrating with third-party/external cloud storage.

Kara was spectacular Kara was spectacular! I was having trouble merging 35 small PDFs into a single larger document. She walked me through all the steps, and I told her what I had done and where I had run into problems. When she could not find a solution for me that way, she offered to merge all the documents for me!!! I have been working on this family project for the last 12 months and this was the final step before I could get the finished document out to everyone. Now I can do that and put this phase of the project behind me! I salute you Kara!!!

Help Appreciated :) Well, I tell you the truth. I am not an easier learning with software and subscriptions. I have a few such as fileinvite taxdome... but this PDFfiller with the customer service I have received from Dee just not, along with the two other I spoke with has been outstanding. Dee took the time I needed and is very well knowledgeable about how to navigate this system. I am super glad i was helped by Dee... Even though I am a slow learner, and I might need to chat in the future, I appreciate the time and walk through I was provided, I have not hard this customer service before.