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Once you find the form you need, the filler is excellent, but the search browser needs to be more efficient. I have searched for a particular form for 30-45 minutes before finding it on occasion.
Anonymous Customer
After a slow start and feeling misled by the "fill in your form for free" and then having to pay, I did get a full refund. The tech support was excellent - they were the only ones, that I could find, that could get me the rather complex fill in form from NY State Tax authorities (RP-5217). I still feel I should not have to pay a third party to file a required tax form - but that is an issue I'll have to take up with NYS, wish me good luck with that one.
Robert
like the program overall. It took me longer than I anticipated to learn the navigation. Must have taken me like 2 hours just to find the forms catalog on the main screen.
alicia van s
love learning everything. Problem with sending multiple pages in one email to have signed. Problems with getting the signature from the recepient because the codes don't work consistently.
Anonymous Customer
No encuentro como ver siempre la página en Español, en ingles se me dificulta mucho aún y no puedo hacer uso de todas las herramientas
Anonymous Customer
I have extremely low expectations for… I have extremely low expectations for customer service but I was surprised about how fast and helpful pdf filler was. My issue was resolved within minutes!
Jer
I signed up for the $1 trial but did not want the 1 year subscription -- refunded in two days! I signed up for the $1 trial but did not use it for whatever reason. I have adobe DCF but used PDF filler one time to check it out or whatever. In any case, one month later I get hit with the $102.10 one year subscription charge I didn't see coming. I call expecting to be on hold for two hours.. but .. no... about a few minutes on hold and they refunded the whole thing.. refund hit in two days. So, I believe they should be applauded for that. I'm sure some people love it and go for the subscription. But it's really nice to know they're actually honest and refund the money if you ask.
Alan Sharpe
This popped up as I was looking for an… This popped up as I was looking for an IRS form and this was perfect as my printer is on the outs and I NEED to send these forms to the IRS
Julie F.
I will be back! I used PDFfiller to sign severance paperwork. I took the free trial and then THOUGHT I canceled it right away. When the charge came through, I was ready for a fight...but that didn't happen. Kirsten at PDFfiller's live chat was lovely and helpful. She even apologized for the mistake I most likely made. Then she asked if I was sure I wanted to cancel (a trained question). When I said that I didn't need the service, she didn't push and she processed the cancellation and refund right away. If/when I DO need a pdf filling service again, I will use them!
Amy Langlas Burns
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